Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I currently have VM broadband, if I order EE bundle which comes with mobile and broadband. Am I able to tell the engineer to not install EE broadband and just continue using VM but still pay for the EE bundle at the same time? Or even have the EE bro...
Hi,I've just moved from BT to EE - I asked if the btinternet.com e-mails would continue to work (using IMAP) and was told yes.They do seem to still work but when I try to check the managemnt of them on the BT.com website I get a message: WarningYou ...
I was previously with Sky, and no problems connecting our shed to the internet using a TP-link extender, and our tv at the house was connected with an ethernet lead. I now have a Smart Hub SH31B with EE, and my tv has stopped connecting with the eth...
HI Just ordered Busiest Home Bundle. Any recommendations on the best router to Maximise the speed? Budget around £400. Seen a Netgear and a TP Link router WiFi 7 for around this price. Any help would be appreciated
Broadband failed twice now new hubs. Reported last failure 17/8/24, guide couldn’t fix 28/8/24. Engineer 23/8/24 couldn’t fix. Another new hub ordered. Open reach engineer due 30/8/24. So no service ongoing. Yet am receiving text and emails to say is...
I currently have a managed network switch that connects to one port on my Smart Hub Plus.This switch has about 12 ports connected.Does it make any difference to performance or connections if i spread those connections out to the other 3 ports on the ...
I've just set up new EE fibre broadband. I have existing TP Link wifi extenders that were connected to my old hub, but i have no idea how to connect them to this one. It says to press a WPS button on the router but all i have is a power button. Does ...
Hi I need to return my router from EE- can I just drop it back to any store?
So apparently my bills now come via EE after upgrading via BT.However there is no way to view the bill or the broadband / TV package on the EE website or the app, just details of a mobile sim I have had for around a six months. When I try and link a ...
Hi all,I hope someone can help my sanity with a solution to my Broadband problem, fingers cross I already have EE fast fibre at the house, my contract expired recently and today I spoke with EE to seek a new deal. The advisor was clearly trying ver...
