Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
EE App > Manage > Broadband > Wifi Controls > Smart Hub Plus It shows my PC is online and says This Device You but it is my iPhone not PC, PC is off since yesterday
After switching my BT hub for EE, all laptop, tablet and phone sucessfuly connected but HIVE control not connected. And yes, it is plugged to the hub. Can anyone help. We are without heating.
Just got EE ultrafast broadband (was with BT but now merged /taken over ) set up app already got a bill (the very next day from having fitted) won’t let me do anything on app unless I put in account number which I can’t get through email I work abroa...
I'm having real issues using the EE online billing service. Why is it that EE send a text with a link that doesn't seem to work? I've searched all through the site and app and cannot view or pay my bill anywhere?
Hi. I received a package at home via Royal Mail which I never ordered. I kept on receiving messages from EE saying that an engineer will come and router fibre installation and blah blah. But I never ever ordered. I just went to EE feltham high street...
I’ve had my broadband for over a year, I have several devices connected and never had any issues until this past week. My sons computer and my iPad have no problem but all our phones my husbands iPad and the tv keep loosing signal or it just goes u...
I have recently changed my broadband after some issues. I have stayed with EE and been given a new contract and new hub. Approximately £19 wqs credited to my account due to the issues. I was then billed £35 for my broadband in 1st June. My broadband ...
I just agreed to change broadband providers today. I’m moving to EE broadband from plusnet. I just got a text from EE saying to ensure my Openreach Modem is connected and showing green. I haven’t got an Openreach modem. My plusnet router just plugs d...
