Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
The phone cable coming from the pole across the road is hanging so low that tall vehicles hit it.I was away for the weekend and seen it was hanging very low across the road when I returned.Does anyone know if it is EE or BT I contact to get this reso...
Hi, I recently paid my final bill of my WiFi contract and I can't phone up to say that I'm going to another provider. What can I do about informing them so I don't get charged beyond this month?
I have returned the device on 10th May as shown below but royalmail tracking is showing that still it is inside post officeWhile sms is showing it has been received by EE which one is correct?
Really laggy when I’m gaming
I have my broadband, and everyday it drops in and out and resets itself ALL the time now… it’s completely random and it just restores itself. This is little frustrating as I have family members who work from home and it’s just not good enough when th...
Hello I'm having an issue my broadband package is fiber 67 full works and there is NO WiFi enhancer option. Not visible anywhere, looked on EE Wi-fi settings and app page. I'm trying to find out why it not showing up
Hi all,So on Friday 1/3 I made the decision to make the switch from BT 900 full fibre to EE full work 1.6gb plan. All seemed well after receiving the hub on Monday 4/3 then I realised that none of the details for the WiFi, the 12 months ultimate or t...
We have been moved from bt to ee and now have digital home phone, which is fine until there is a power cut. My husband does not have a mobile phone so would be unable to contact me if there is a problem during a power cut. I mentioned this to one of...
I am a EE customer since 2015. Since 2019, I dropped BT and moved onto EE broadband, so I don't have separate bills from two different companies. I renewed my EE broadband contract again on 8 April 2024, and only then I realised I have paid for broad...
