Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 45132 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 87779 Views
  • 11 replies
  • 12 Helpful

Resolved! Alternative to Smart Hub Plus - DNS and VOIP service

HiOpenreach only brought FTTP to my area in the last few months.After 18 months with Hyperoptic I have now switched my broadband provider over to EE's Full Fibre 500.Like many other people on this forum seem to be, I frankly am very disappointed with...

Smart WiFi Pro

I just moved over from BT and my line activated today. I’ve got the Hub Pro and the one Smart WiFi Pro set up. I couldn’t get the WiFi pro paired in my office upstairs at all, but managed to in my bedroom. We’ve got a large ish 4 bed house.  The Wifi...

Resolved! Red-ended cable

My new EE router is working well, but the 2m red ended cable that was supplied to connect it to the wall socket is too short.  Is it possible to obtain a long one (3-5m)?

AndrewRye by Investigator
  • 834 Views
  • 4 replies
  • 10 Helpful

IPC6023

The old IPC6023 driving me up the wall. Is it only BT that can sort?

jimtig by Investigator
  • 295 Views
  • 3 replies
  • 0 Helpful

STILL no access to online billing

I've been trying to access my Broadband bills for over a month now can't get to them via this site or the App. I'Ve written a complaint to EE and didn't even get a reply. What is going on I have been with EE broadband since June and had nothing but p...

Resolved! moving house

Hi Team, how do i go about setting up my broadband and Phone as im moving house

ant0077 by Visitor
  • 726 Views
  • 1 replies
  • 1 Helpful