14-08-2025 03:38 PM
Just received my new Power Hub Replacement. Well done to EE for taking this action. However I think the bag to return the old one is a touch too big. Surely a waste of resources?
Stu.
14-08-2025 03:59 PM
Hi @SJM2000
Haha post and photo of the week 😂
It is one of those situations where you need a huge envelope but have to buy a pack and have excess envelopes in one size and need to use for something.
👍🏻
14-08-2025 06:02 PM
Hi @SJM2000
Yeah, that's a pretty sizeable bag.
It looks like the standard one for returning routers and other types of equipment.
I'll see if we can feed it back to the relevant team.
Chris
14-08-2025 07:19 PM
@SJM2000 : See also EE Sending out Replacement Power Supplies for its Smart Hub Plus's
I've folded & taped up the return bag so that only the addressed return label is showing.