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When to connect new Hub?

goral
Valued Contributor
Valued Contributor

‎27-04-2024 01:30 PM

Hi

I just receive my new Hub from EE. My new contract will start from 8 days.

Should I connect my new Huba already or just waiting for "activation" date?

 

0 Helpful
5 REPLIES 5
XRaySpeX
Grand Master
Grand Master

‎27-04-2024 01:49 PM

Strictly you should wait until your EE BB goes live but if your current BB is compatible you could do it now. You may need to configure your current BB's PPPoE Username & pwd.

Who is your current ISP & what type of BB do you have with them?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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goral
Valued Contributor
Valued Contributor
In response to XRaySpeX

‎27-04-2024 01:57 PM

Hi

Thanks for reply.

My current ISP is also EE.
The current contract will expire in a few days. I have taken on a new contract with EE, and they will send me a new Hub Plus.
I am therefore wondering whether to connect it already or wait until the activation day.
I am currently using my own Tp-Link router.

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XRaySpeX
Grand Master
Grand Master
In response to goral

‎27-04-2024 02:02 PM

Which EE BB plan do you currently have? What router did EE send you for it before you replaced it by the TP-Link?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
goral
Valued Contributor
Valued Contributor
In response to XRaySpeX

‎27-04-2024 02:08 PM

Same plan as before.

I don't remember what router/hub it was, because it was 5 years ago. I've been using my TP-Link router for 4 years anyway.

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XRaySpeX
Grand Master
Grand Master
In response to goral

‎27-04-2024 02:12 PM - edited ‎27-04-2024 02:15 PM

@goral wrote:

Same plan as before.

How am I to know that? Can't you just tell me?

OK, let's cut the cackle! In all probability you could connect the SH+ now.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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