Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I disabled my wifi as the site suggests to quickly disable and enable again to improve your internet speed. I logged onto the hun manager via 192.168.1.254 typing that in my iPhone search browser. Everything was fine. But once I disabled the hub ...
I'm having the same issue with my new full fibre broadband installed a few weeks ago and since then keeps dropping out and bandwidth changing? Been onto EE tech to try and sort out but still the same, lost all my Alexa connections too . EE keep stat...
My estate finally got FTTP two weeks ago. It was installed at my property on tuesday. Today is Sunday and i have already had an EE engineer out and had to make multiple calls. My FTTC connection was always around 70mbps but i opted for 500mbps with E...
I'm am asking on behalf of a friend of mine. My town has three different full-fibre networks (County Broadband, Lit Fibre/City Fibre, and Openreach network). She is currently with County Broadband but is looking to leave (her contract ends in May)....
Since last Thursday I'm not able to get access this site https://webmail.gibtelecom.net, https://www.gibtele.com/ they only way i can access it is using a VPN , never had a issue since last Thursday
Do you get a new router when you are forced to use EE?I didn’t and can’t manage the router.
I'm using the Smart Hub Plus SH31B on firmware: r2.68.18-R-1303195-PROD-83002When trying to use the Guest WiFi network, has anyone else lost the ability to… well, use it? Seems that it is no longer receiving an IP Address from DHCP.And as I believe t...
Hi!How can I tell EE to reset the cabinet end of my line? I just changed from plusnet to EE, so same technology, same cabinet end. I used to get up to 35Mbps in this line with plusnet and EE offered the same 36Mpbs with a warranted speed of 20 (I can...
Hi all I was told when I rang BT when I tried to cancel the Tv package that I needed to change package and therefore a new broadband pack needed to be sent out. They changed me from Halo to Fibre 50 and I went through a few painful days of changing e...
