Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44444 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 86142 Views
  • 11 replies
  • 12 Helpful

home broadband

Hi axelblaze, did they give you a solution to this? My mother in law is having the same issue - we managed to get a phone connected for an hour but then disconnected when we added her laptop - and actually started over the weekend similar to yourself...

Mr_sir by Investigator
  • 510 Views
  • 6 replies
  • 0 Helpful

Do Smart WiFi Plus Boxes work with other routers?

Hi all, Saw a member on here post his TP Link router speeds with the 1.6 bundle. Does anyone know if the Smart WiFi Plus boxes work with this/other router(s)? I’m a bit of a novice re: broadband/wifi but keen to learn how to maximise my 1.6 bundle. M...

29CC by Investigator
  • 1539 Views
  • 13 replies
  • 1 Helpful

Resolved! Broadband booster

Hi all,I recently went to change me BT account e.g. removing some tv packages we weren't using and removing home phone and there was some issues with my logon making it impossible to do online (I thought they may have refunded these non used services...

Resolved! Moving from BT broadband to EE broadband

Im logging into my BT account to move to EE. When i click on move to EE all i get is Sorry , something went wrong at our end,we're working to fix this. Please try again later.Anybody have any ideas?Cheers

EE

What a joke this EE website. Registering, I had to enter my user name. Did so but not accepted. Seems like they meant my password, which worked!I was like many others I imagine switched from BT to EE without one's agreement.. My contract with BT woul...