Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So I moved to a new building a few months ago and opted for EE Essential Full Fibre WiFi with a SmartHub Plus. After a nightmare getting it installed (they had the wrong serial number for my modem on file which apparently broke everything) it actuall...
Do email accounts come with full fibre broadband installations
I need advise on switching from BT ro Ee
To save setting up all of my devices & smart devices etc. Can I just change the SSID & Password of my new hub to match my old one?Many Thanks
I'm following the EE user guides and not finding the option to activate quest wifi. So, are the guides wrong?
How do we connect to the WiFi? Set up the tv tonight. That seems to be fine. Then when added to phones. How do we set up a password for WiFi?
I've used this feature to ensure my 13 year old isn't scrolling all night. Where has it gone?
I have been sent incompatible equipment- Smart Hub Plus and Smart WiFi Pro when both should be Pro. Have called 4 times and spoken to 7 different agents now all of whom either lied to me or just put me through to someone else. I am paying for my equi...
I have had a new EE smart hub installed. In Hub Manager my new hub is showing 2.4 and 5GHz are both 'On'. Does this functionality allow equipment designed for 2.4GHz to automatically choose the correct wavelength. The reason I ask is that I have a da...
