Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
At the start of the month, I tried upgraded my Broadband deal from Full Fibre 500 to Full FIbre Gigabit essentials and on 2 occasions so far, it passed the activation date and I had to phone up, for them tell me my upgrade got "stuck" and they cance...
For those having problems with accessing the drive connected to the EE Smarthub on EE like I have since using my new Windows 11 Laptop.I cannot get windows to access the drive directly but using the free sync software from https://freefilesync.org/ ...
Having the same issue , click forget device but it doesn't get rid of it ,say it can still have WiFi connection
Hi all, I've got a student beans account and I can get a discounted 24 month student contract £26.99 full fibre. However when I follow the link, it just takes me to the normal pricing but with a banner at the top of the screen saying student offer ac...
How do I turn off voice mail service without going crazy in the meantime?
is there any way of seeing the detailed line stats (SNR, attenuation etc) on a brand new smart hub 3?
Hi. So ive had the 900 for about 3 months ive got the router in the living room and the xbox console on floor 3. I have a booster next to the xbox with a ethernet cable connected. I've never had one issue bet recently ive been experiencing connection...
Hi there, I just connected by hybrid connect box to my router, the centre ring is Aqua so is successfully paired with the router. However the signal bars are all red, When logging into the admin console it states that there is no signal and the statu...
Hi, Thank you for your time and hard work. I am sorry to say that I disagree with your current strategy to reduce waste by asking me to return my kit under threat of a monetary penalty. Indeed, although I agree that industries should try their hardes...
