Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44296 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85807 Views
  • 11 replies
  • 12 Helpful

Joining ee

Hi all there. I’m thinking of getting ee box and full fibre broadband package. How long does it take for them to set it up once I join? Thanks. 

Leeroy24 by Visitor
  • 306 Views
  • 2 replies
  • 1 Helpful

Smart Hub 3 (SH31b) Smart hub Plus USB Sharing

New customer, here and after having FTTP installed I've opted for EE.On the package I bought I was given the Smart Hub Plus (some may call it the Smart Hub 3 or SH31B)I'm unable to use the USB Sharing and after checking various forums/community chats...

WiFi connections is lost

Hi I run a small business and rely heavily on my WiFi I can’t get connected saying it’s unavailable I’ve tried resetting the router and all the other normal steps is there an out of hours number I can call as I need my WiFi on to deal with tomorrow’s...

Call of Duty MW3

Does anyone play online with COD MW3?  If so does it lag so badly? As I have Decent speed on Fibre.   Activision say it's a world wide issue.