Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Just ordered EE full fibre- I am now receiving messages asking me to switch my BT hub on - I have no BT hub, I have no hub at all, do I need one? When I signed up no mention was made of needing to be a BT customer or needing a hub. Will a hub be del...
Has anyone come up with a solution to the voicemail issues on their landline.i have spoken to EE on numerous occasions about there being no indication that I have a voicemail. The dialling tone is continuous and the base unit of my Panasonic does not...
Hi there - I got moved from BT to EE a few days back, 900MB connection with a Smart Hub Plus. Since Thursday i've been trying to link the app with the router and it fails every time at the point I scan the router QR code to link the app. It pinwheels...
I have set up wifi enhancer on the ee smart hub pro and it always says that my upnp is not available and neither is my NAT. I’ve tried port forwarding and DMZ but nothing works. as soon as the wifi enhancer is set up it all stops working
So we are new to EE and could only get upto 16mbps as only part fibre…we have a wifi6 box and the connection keeps dropping..I have my PS4 connected via wire which works well as long as nobody connects to Wi-Fi as soon as someone connects to Wi-Fi ...
Absolute joke I've been sent waiting for 2 hours and 10 minutes now after being passed from one department to another it's almost like you just like to take my money and not bother after thatSecond to none when I signed up couldn't have asked for mor...
I have switched from BT to EE and Vodafone to EE for my mobile contract! Currently still thinking this may have been the worst decision I have made!! I cannot get my BT hub to connect and pair with my EE account. I have reset my hub so that it is usi...
Recently renewed my BT broadband contract and so moved to EE broadband - (all rounder Full Fibre Gigabit). Previously had connected Mercusys H80 mesh (as AP) to BT broadband router (am wired between router/main halo and the two satellite halo via unm...
Hi how can I request a check of my broadband please. It’s been dipping a lot recently
I've recently changed from sky to ee I'm wondering how long it takes for them to get back to you to tell you if they've accepted tonoay your early leaving fee
