Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I recently switched my package from a Sports into Entertainment and i have gotten a ‘Part Charge’ on my bill i have tried reading about it online and i still do not understand what i’m getting charged for. Any help would be great.
How long does it take from signing the contract until you get your home Wi-Fi connected?They sent me text messages on my cell phone that they were doing work so that I could connect to the home WiFi etc... but it's been 3 weeks and they still don't t...
i can use my landline since moving to digital but now find none of my four phones will connect when i call a service that has no options - which lets face it most companies use ! so called a travel company today pressed 1 for a new booking and got th...
Is it me or is it just an abysmal UX design and a buggy website? the app seems completely useless. Whatever you click on, it takes you to a pop up website and asks to log in again. Whenever I try to go to the shop, eventually, I get error messages. I...
How long is my contract? How do I get to know?
Hi,Please could you let me know how I can I view my EE Broadband and phone bill online. Do I have to download the EE App?Thanks.
Hi all. Simple question.If I wanted to get rid of my smart hub white ee router altogether and replace it with a third party router is this possible?I have the small box on the wall with thr fibre coming in which then connects to the back of the smart...
My EE smart hub recently developed a fault which I reported on Saturday. The operative told me a new hub would be dispatched to me on 48 hour delivery but the order wouldnt go through till Monday. I received a text saying I would be notified when the...
Hi everyone,I recently got upgraded to the FTTP so I have 1g speeds now and the speeds through the EE Smart Hub are great but when I attach my Netgear Orbi to it I seem to only get 90mbps or around that. I currently have a TP Link Deco system connect...
After many hours of phone calls to every call centre in the world (it seems), my mother still has a non operating home phone.The equipment is not fit for purpose and simply doesn't work. When will you provide suitable hardware to allow her to make an...
