Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I can't setup my app because i can't find my billing account number.Where do i found that?
Hi, my internet and phone have not been working since this morning
Hi EE,I would like to check on the status of my contract with you. I signed it on September 14th at an EE store, and I was told that my internet connection would be set up within 4-5 days. However, I’m still waiting for the installation of my router,...
Hi do I need to send my ee router back to ee
Hi I recently started a contract for my wifi router and yesterday I received said router, I plugged it in and the router had a orange flashing light (I am aware that the orange flashing light means connecting to broader band) but I waited an hour but...
I had EE perk on my broadband for my 24 month contract but recently renewed over the phone to a new contract and mentioned adding a new EE perk discount code to my new contract and was told I can do this later and I have been trying to find somewhere...
Hi, I was just wondering if anyone knows when the Smart Hub Pro will release.ive seen on some websites about the 17th of September, but is this true?I want it if im going to upgrade to the gigabit package, as most of my devices support wifi 7 or the...
I'd like to change my mobile provider to EE please. 'Yes sir we can do that very easily.'And since I have BT broadband and since BT are EE I can switch broadband to EE and a great deal can be had with both mobile phone and home broadband. Crackin' ne...
I finally convinced my parents to change their Broadband and Landline deal from TalkTalk to EE. The only thing they said was "I want to keep the number". EE said it should be no problem and in booking it all in the TalkTalk account was found and we a...
