Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have ended my broadband contract and do not know the address to send the kit back. Thanks
Hello, how can I pay my bills through the application?
After many years as an EE mobile customer I was sufficiently impressed by their easy customer interaction to sign up for broadband. What a mistake!! Really struggling to get any signal in the kitchen, used to be fine on sky copper. After complaining ...
It was once a customer of Orange, things seemed to be simpler then. Our family still has three mobile phones from those days and more recently the nice gentleman at EE said we could change the BT Broadband to EE, 'We are now the same company!' Wond...
Still waiting for equipment for broadband signed up 23rd July phoned everyday since promised calls from manager no response very rude had two appointments made with engineer to fit equipment had to tell them to not to come as waste of there time. C...
how do I change payment date without calling up
hi, trying to connect Brother Printer to my dell laptop via our EE router at home, both printer and laptop connect to the router and i can print direct from my phone to the printer over wifi but cannot get the laptop and printer to find each other. ...
Why is there still no parental controls on my home broadband hub. Says log into app but hey are not there. I have young kids on the internet and need want to block adult websites. Surely you are failing customers and putting children at risk if we c...
Please lock my adult content control.
Please could someone explain why I cannot set parental controls on a BT Smart Hub 2 with the EE app. Running latest app and have reset hub.
