Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi all,so long story short, I have moved from BT to EE in September and the Hybrid connect signal bars were always flashing red.they have sent me another one this week. Plugged it in and same result still signal bars flashing red.spoke to them again ...
I am hoping to move home soon, if I do will I have to take my present router with me, or will I get a new one ?
Currently moving from BT to EE Broadband, New EE Hub recieved, but missing cables. Am I in order to keep the missing cables from my BT Hub, before returning the hub
Hi,I've got the very same issue and so far I've got mixed responses either from the EE chat advisors or by calling 150.I've got a EE mobile contract (with two mobile SIMs) for quite a while now and I just contracted EE Broadband.To my surprise I've b...
Having trouble connecting wirelessly to a Dell 1760 laser (circa 2016) after moving from the BT to EE router. Worked for a while but recently lost connection and can't get it restored. Tried a few suggestions from other posts, pairing with printer ...
I live in Wales. Storm Darragh hit hard and we lost power. after we regained power, we had internet briefly and then that went out too. I sent a fault report to EE using 150. It said 'fixed within 4 hours'. I waited past the 4 hours and still no...
Is anyone aware of the situation with the above please. It appears to be affecting a lot of properties.
A few weeks ago my BT contract had expired so negotiated a new extension with increased speed. At the time I was told I would be moved to EE and it was agreed that I would be supplied with a new EE Smart Plus Hub and I would be sent a bag to return t...
Basically I will be switching from Plusnet FTTC, to EE FTTP product Thurday (PM install slot). When do I switch over from the Plusnet Hub Two, to the EE Smart Hub Plus?
Hi My full fibre connection has been down for the last few days and the date for the EE engineer visit is still about a week away. Fortunately my smart-hub has been able to failover onto the 4g smart connect, but the 4g speeds where we are quite poor...
