Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi Guys, Just after midnight a few days ago I noticed that my EE Smart Router had the green circle light change to a solid yellow light, meaning that the router had lost its link to the internet. I have two EE Smart Disks as well and so I rebooted th...
Hi, i want to block certain websites using OpenDNS but i can't set their DNS servers on the Advanced Settings/Broadband/Internet page. I tried disconnecting but they are still uneditable. I've tried in Firefox, Chrome and Edge. Thanks, Gary.
I've had no home landline broadband in TW5 9BQ since yesterday evening. All router green lights are solid except 3rd green one down is blinking. Mobile signal ok for all sites.I've not changed anything.Mobile WiFi symbol has a small cross it plus 'No...
An EE engineer came on Tuesday to check our smart hub and within 3 minutes said it was broken as he couldn't connect to it and said he had ordered a new one which should be with us in 24 to 48 hours. I want given a tracking order though - how do I tr...
I have recently moved address and brought my home broadband router and contract with me. Since then, my mobile is having issues with connecting to broadband at home. It can sometimes (generally automatically), but if connection is dropped, it's impos...
Hi all, my EE router has had a mind of its own this weekend. Engineer came today and mentioned having a back up router. Lost work and pay as a result, so need something reliable as a back up. Thoughts anyone?
I've just been given a load of devices that say it can't run on 5ghzs but runs on 2.4ghz so can we make it so the devices can still work
Hello, I'm looking to upgrade my broadband and see that the deal is "without land-line" does this mean that when the upgrade is activates my land-line dies or is it then reverted back to the original provider which was bt. Sorry for the stupid questi...
I am using a USB dongle with a Sim card in to get broadband. Other than using it in a laptop, I would like to use it on several devices.Am I right in thinking in a list of WIFI, it comes up as 4GEE Router - 552W? If so, it is asking for a password wh...
why is my bill so high just for broadband, i can get it cheaper from BT and Virgin, I am going to cancel and move to another provider if the cost does not come down plus I see you are offering it much cheaper on an advert on TV
