Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45647 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 88874 Views
  • 11 replies
  • 12 Helpful

Smart Hub Pro - weird port forwarding problem

Hi. Just moved from BT to EE with the Smart Hub Pro. A set-up which was working on the BT router, doesn't on the Smart Hub Pro.The Smart Hub Pro connects to a switch, behind which are two computers. One is a web server and port forwarding rules are s...

Saccheri by Investigator
  • 945 Views
  • 10 replies
  • 1 Helpful

Resolved! EE Smart Hub Plus (SH31B)

I have the  EE Smart Hub Plus (SH31B) and I want to move the router more central in my house. I have The new broadband 500 mbs doesn’t connect to the traditional phone socket. They connected a new socket from outside to inside the house from the tele...

sjm750 by Contributor
  • 927 Views
  • 1 replies
  • 1 Helpful

WHAT HAS GONE WRONG WITH EE?????

郎郎勞**bleep** ...... 6 hours I will never get back ....wasted on calls to EE...... Who have taken £££££££ out of my bank but cant tell me why 勞. Changed Broadband package a couple of months ago to save a few quid ...from a unlimited land line & Broadb...

Resolved! EE App

Can the EE App connect to a BT Hub? if so, what wifi controls can be adjusted?

Smart Router / PS5 - NAT Type 1

Hi all Is it possible to get a NAT type 1 for a PS5 through a Smart Router?I'veAssigned a static IP for the PS5Forwarded ports 1935 & 3478 to 3480 (internal & external, TCP/UDP)Also tried placing PS5 in the DMZNone of the above works, the PS5 still r...

Minty_Cymru by Established Contributor
  • 4280 Views
  • 14 replies
  • 2 Helpful