Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My broadband was due to be up and running by 2359 on October 3rd, it didn't happen and I've heard nothing since, I've been stuck in a queue to customer services for over an hour every day and given up. I still have the text from EE that confirms the ...
Hi,I already have a broadband connection at one house, but I would like to set up another connection at a different house that we have bought. Is it possible to add a second broadband connection at a different address but linked to the original accou...
Just recently had full fibre 159 installed in my home was hoping they would install in the same place as my last internet spot. (Downstairs in the kitchen near the front door ). No idea why. So installed the engineer installed it on first floor in m...
I have received a letter from EE claiming I haven't paid for my broadband.The thing is, EE cancelled my broadband in May of this year without me asking to. I just wanted to finish my current contract which had a few months left. EE set up new contrac...
Hi Guys, I know this is a topic that's discussed alot on here, but its beyond annoying now.In November 2023, we switched from BT to EEs 1.6gb package. Everything was working perfectly until around January 2024, where the speeds dropped and the WiFi C...
Hi - I have just moved from BT Hub to the new EE hub. I have connected 2 POE Access Points (Ubiquiti) but cannot get anything to connect to them. I have factory reset the APs and know they are working as I can see them when searching for WiFi but th...
I'm currently with BT and have their 1Gb Full Fibre package at £80.92 and landline with unlimited minutes for £16.90 a month. This comes out at £97.82 a month.I've been looking at replacing that with EE 1.6Gb Busiest Home Bundle for £64.99 a month.I...
Ive change to ee fibre from bt. Ive swapped the router. This ia the only thing chnaged yet im only getting 90 when i should bw getting 900 wired to my ps5. It was fine before i sqapped the router. Any suggestions?
Think I should start when the problem started...I was with PlusNet with part fibre (FTTC) broadband when on 10/11 July overnight, my router was flashing orange, hoping it was just a temporary issue which it wasn't, I turned it off and used EE wifi ho...
So I'm having to move and turns out the area doesn't have full fibre (apparently) even though Truespeed are there. Anyway, wondering if anyone has piddle poor speeds like 35mb and can effectively work from home and do online gaming with that (only on...
