FTTP installs in nearby properties but no chance to upgrade

[sbrodie]

We live in a relatively new housing development - 12 years. In properties less than 500 yards away, there has been recent Openreach works to bring FTTP to them. There is no opportunity for us to purchase a similar upgrade for our housing development, despite there being modern conduits around us for easy installation.

Our town is not on the Openreach rollout plan for at least the next year so we’re not sure why a dozen houses within sight of us have been afforded full fibre.

Is there any chance, now full fibre is literally in the next street, that Openreach could be persuaded to give us the service too? 

[Mustrum]

@sbrodie   have you entered your post code then picked your address from the Openreach checker https://www.openreach.com/  ?  Have you also registered your interest so that you will be notified if/when plans change?

Much will depend on hpw easy or hard it would be, but also how many people are interested in fibre in your development.

Have you looked to see if other suppliers are installing in your area?

[XRaySpeX]

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

Then do the same for 1 of your neighbours using the Address Checker.

[sbrodie]

I can answer “Yes” to all of your suggestions.

Openreach did considerable groundwork’s to install underground conduit to the dozen or so houses nearby to give them FTTP.

Our estate of 100+ houses has everything ready to go, so we can’t quite figure out why things have happened this way round. 🤷🏻‍♂️

[naylor2006]

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@sbrodie wrote:

We live in a relatively new housing development - 12 years. In properties less than 500 yards away, there has been recent Openreach works to bring FTTP to them. There is no opportunity for us to purchase a similar upgrade for our housing development, despite there being modern conduits around us for easy installation.

Our town is not on the Openreach rollout plan for at least the next year so we’re not sure why a dozen houses within sight of us have been afforded full fibre.

Is there any chance, now full fibre is literally in the next street, that Openreach could be persuaded to give us the service too? 

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Sadly there is no happy answer to both your questions.

There may seem to be no rhyme or reason to the consumer why said houses nearby are having FTTP and others are not and Openreach wont be persuaded to change their plans.

My parents have had to wait some 5 years for FTTP but 4 doors either side of them have been able to get it for a couple years already, they are on the same road..... Finally as of about 2 months ago I got a mail to say Openreach had completed the work so that they could be provisioned also.

Openreach probably have set targets to get X amount of homes done, do all the quick wins then comeback for whatever challenge is holding them up at a later date.

[sbrodie]

Interestingly, both my address and one on the road which has been given full fibre, are served by the same cabinet.

Both searches say the exchange is not part of the FTTP Priority Rollout.

The search for my address shows “Featured Product” as “FTTP on demand” with a downstream rate of 330 Mbs

The other address shows the “Featured Product” as “WBC FTTP” with a downstream rate of up to 1000 Mbs

Its now even more of a mystery as to why we’re not being given access to a full fibre connection.

[sbrodie]

It really doesn’t make much sense!

If it was “quick wins” first, our housing estate is a much quicker and cheaper option as it’s modern. No need for major road or groundworks.

Openreach had to undertake considerable groundworks and road closures to lay underground conduit to the do the dozen or so houses nearby.

…. and I’ve discovered that we’re all served by the same cabinet! 🤷🏻‍♂️

[naylor2006]

Fibre isnt served by cabinets, it goes direct back to the exchange, cabinet references in BT Wholesale Checker are usually referring to copper based products.

FTTP demand is a crazy expensive thing that can be ordered on request, I think its between 1-2 grand to get up and running, anyway, its not for your average home. Still if you really want it, these guys might be able to help you:

https://www.cerberusnetworks.co.uk/connectivity-broadband/fibre-demand

Post both the searches here, redact address related info and one of the experts can probably decipher it.

[Mustrum]

@sbrodie    being on the same cabinet only applies to FTTC and not Full Fibre which comes directly from the exchange.

Fibre on Demand was introduced, mainly for businesses', who would pay the contraction charges for a one off fibre service. Until your address says WBC FTTP you will not be able to pay the standard full fibre products via Openreach.

So not much of a mystery, it is just not ready yet.

When do Openreach plan to install it?

And what speeds are available via FTTC? 

[XRaySpeX]

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@sbrodie wrote:

The search for my address shows “Featured Product” as “FTTP on demand” with a downstream rate of 330 Mbs

The other address shows the “Featured Product” as “WBC FTTP” with a downstream rate of up to 1000 Mbs

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That's the point! “WBC FTTP” is what you need for Full Fibre & your neighbour has it but you don't.

“FTTP on demand” is an expensive business solution that you probably can't afford & you won't get from EE.

Full Fibre doesn't come from the cab. anyway.