Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 43918 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84840 Views
  • 11 replies
  • 12 Helpful

EE SMART HUB sh31b with netgear orbi rbr50

Hi all, have an essential fibre 36 broadband connection with EE using the old style adsl line. I don't have a phone connection.I want to use the netgear orbi rbr50 and two rbs50 satellites with the ee smart hub sh31b so I get wifi signal throughout t...

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eeforlife by Investigator
  • 1334 Views
  • 36 replies
  • 11 Helpful

Resolved! WiFi Down

Just wondering if EE has any issues right now? My internet has been down since 1030pm last night. The light on my Hub is a solid green. I’ve tried multiple times resetting it with no luck. Sometimes it would come back on for about 5/10mins and go aga...

Nerkmo by Contributor
  • 282 Views
  • 1 replies
  • 3 Helpful

Stopped using my WiFi

I’ve recently unplugged all my WiFi devices and completely stopped using the services due to on going problems since day 1. Every single day it kept switching off then 5 mins later it started back on. Even if you were online it would still do it and ...