Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My modem just arrived but I can't connect to the internet. The orange light flashes on the modem. I try to update via the mobile app, it shows 3 steps to update but gets stuck on step 1.
HiRecently got moved over from BT to EE and only had 2 emails. One has my account number but only the last 3 digits and the rest is starred. I go to the help section and it says login and click Menu then select Account settings or something like that...
Hi, I am having an absolute nightmare transferring my 1.6Gbps package from my current address to my new address. Is is a very long story but essentially I rang 3 weeks in advance as I should have, booked in an Openreach visit to replace the ONT, and...
Hi,I have Fibre 67 Essentials with Digital Voice package. My connection is FTTC, so my grey broadband cable is connected to the EE Smart Hub (2023) for internet and my DECT phone into the green DV socket. I want to set up my network as:EE Smart Hub ...
I just got the smart hub pro recently and all is good. I have a strange issue that reduces Wi-Fi speeds over 5ghz.When watching SkyQ box (wired connection, in an adjacent room) the speeds reduce to approx 300 Mbps over Wi-Fi. When the box is switched...
Anyone having WiFi problems today
Anyone having Internet problems in Carlisle?
I am v new to EE albeit a long time user of BT WiFI and landline. I requested EE CEO assistance by email 48 hours ago Neither he nor any one on his behalf have replied. I am expected to pay £80 ++ monthly for WiFI & landline (non-business) on a 24 mo...
So, I take it that there has never been an answer to this question that does not involve using a Smart Phone to configure the Device Names? I just upgraded today to a Smart3 - I have been putting it off but got persuaded that I need to do it due to n...
I was spose to have a ee engineer come today between 10am and 12 pm . When bt eventually referred you they told me I will have a we engineer today between 10am and 12 pm they told me to leave ee equipment unopened I have disabilities learning difficu...
