Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I just installed a new SH4-1 and started the firmware update via the EE app... three hours later it is still thinking about it.Version installed shows r2.64.6-R-1303886-PROD-1
One my HubPro and extenders using WiFi7 there are some hidden SSIDs used for managing the WiFi network. However if I turn on the 6GHz band in Guest WiFi, these hidden SSIDs are no longer hidden and available for connection although non of my password...
So i had a sales man at my door to change me over from another company.. I initially agreed but then changed my mind..I've told my current supplier I want to stay and they gave me a better offer for cheaper too.However I've tried to cancel open reach...
Hi, so when I try to delete a firewall rule and then save it, it reappears and can no longer be removed.
EE are the worst my broadband hasn't worked for a whole week and they have done nothing to get it working and offered nothing to compensate for it they tell me I still have to pay for full service even though I have no service completely disrespectfu...
Is there a history of dodgy firmware on some of the most recent hubs sent out?Been with BT for years with no issue, but was offered the chance to upgrade to Full Fibre with EE as the BT contract would expire later this month. Openreach engineer came ...
Hi, my router continually flashing orange, I’ve rested it and re-wiring and everything. Nothings helping
Been with Virgin media for years, never had an issue with WiFi calling. Moved over to EE 1.6gb plan with the smart hub pro. Have 3 WiFi extenders, and fairly good WiFi speed around 300 / 500. however every call in bound or outbound in any part of th...
Only been with EE broadband for a few weeks. Broadband has stopped working already. 10pm so can't speak to anyone. Just says fault in area & check again tomorrow! Not impressed. Anyone else's not working in WV9?
