Broadband switch

Aarondunn90
Visitor

Just received my cancellation fee just wondering how do I transfer it to my bank account thanks!

3 REPLIES 3
JimM11
Brilliant Contributor
Brilliant Contributor

@Aarondunn90 Is this a refund you are due, or is it a fee that you have to pay for cancelling your service?

Mustrum
EE Community Star
EE Community Star

@Aarondunn90 it is normally paid as a credit against future bills, not a cash amount.

See the following help page. https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit 

XRaySpeX
EE Community Star
EE Community Star

You'll need to call CS to get it returned to your usual method of payment.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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