Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi. Earlier in August I rang EE and gave notice to say I’m leaving EE Broadband on 21st September and got the final bill in last month.But why do you send me another bill for the whole October? Can you check your system that I have left EE broadband...
Good evening ...I have had a broadband account with EE since June 2022 ...since yesterday I don't have Wi-Fi for my son or to work! I contacted customer-only support and they told me that my account didn't exist! How is this possible if so far I have...
Upgraded router today and got the extender disc with it as I'm working from a summerhouse in my garden. Went through set up of router and disc with no-issues at all.Decided to hop online with laptop and disc is not showing up at all on any of my devi...
Hi,My EE Smart Hub keeps disconnecting and the WiFi keeps cutting out.This happens every couple of hours or so and the light normally goes from blue to green.Does anyone know how to fix this as it has been happening more frequently now for the last 3...
Am I correct in thining that 0845 numbers dialled from my home phone that has the Anytime Calls to Uk numbers add-on, are free ?
So basically I moved into my home in July and I chose ee as my broadband. There’s literally just me and my little girl so we don’t need much but whilst placing the order i added extra things to help get broadband all around the house which I do not n...
My internet as just stopped working why .. I live at xxxx xx xx xxxxxx xx xxxxxxx, I did t notice Road work out my block of apartment's.. they may have cut through wires etc [Mod edit: Please do not post personal information on the public board. Th...
Hi, recently moved into my new home and ordered a smart router. Looking at the setup instructions I’ve found I don’t have a openreach modem but the house does have a BT master socket 5C. Plugged the red Ethernet cable into that and now the aqua light...
I wonder if anyone can help me. I've been with EE since March and so far the drop outs are worse than Virgin which is saying something. Every single day without fail I'm experiencing flashing amber light and disconnects at least twice a day. I'm n...
