Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I have gone onto hub manager and switch off internet (while connected to wifi). However now I cannot get back in to hub manager (not connected to wifi) to switch back on. Any suggestions?
Hi I've had full fibre 2 weeks now. A promise of at least 100 download speed. Only had this for around a hour since I started. Keep getting in touch and refresh it. I get the speed for a short time. Rang this morning and they showed me the speed they...
Wondering if anyone has any information on when or if EE will start offering IPoE instead of nasty old PPPoE anytime soon?I know there’s been calls for ISPs, especially the past few years, to start dropping PPPoE in favour of more lightweight options...
Hi I want Broadband please David [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
New hub update has taken nearly 3 hours so far, any ideas why as it says up to 1hr
For the past month I have been trying to deal with my account, Broadband and mobile (3 sims) Due to problems in the first week I asked to terminate the migration but was told I could not go back to BT only another provider. Despite hours to both Broa...
I’ve been a mobile customer for years and have recently switch to EE BB attracted by the Wi-Fi controls to limit access for kids, however, I am yet to be able to link my mobile and BB via the MY EE app. I’ve called CS numerous times but still not acc...
Hi,I wanted to check if my ee broadband Is using CGNAT, my public ip addresses have all been within a certain range and this has led me to look into it.Our gaming experience over my ee broadband has high latency, we have enough bandwidth (over 100mbp...
How do i automatically set my router to reset with timer please.
Hi, I have a 5g smart router and I'm unhappy with the performance of it. I am just wondering if anybody knows whether it's possible to switch from the 5g hub to a broadband connection and how I would go about doing that
