Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I cannot get customer service no matter what I try. My contract is up tomorrow. I do not have a mobile off ee just broadband. No matter what number I phone including off ee landline it keeps asking me for my mobile ee number. I think they do this del...
The Smart wifi is not used at home. The main router has good signal.Wha is the process to surrender the Smart disk ? Paying £ 10 monthly without using it.
My smart hub loses the internet connection a few times every day. Router is just a few weeks old, I have necked all cables and rebooted several times but with no difference.
Hi I was supposed to have broadband connected today 12/12/22 and I was wondering when you are coming out to set it up.thank you helen mages
Hi I want to cancel my contract because I moving home and going to slovakia take care of my mommy she is very sick I need to cancel my contract straight the way please its emergency, I going to slovakia for good thanks Zaneta Prekstova
Hi there, I am moving house but there is 1 month gap between move. I am gonna stay at my mum's place for a month as I will move in Feb. But I am moving out from my current rented apartment on 19th. So is it possible to pause EE broadband account for ...
My wifi bill has Judt came out my account but there wasn’t enough funds will this bounce back? As it’s now left me with a overdraft
I’m moving house 16/12/22. I’m wanting broadband at my new address. I do have a EE mobile. But no land line. There is a phone socket. How do I get broad band with my EE mobile please ?
Hi all. I’m moving from Sky Q (tv and broadband) to EE broadband with the complete Sky package in a couple of weeks. Has anyone else done this and is it worthwhile? I’m getting exactly the same Sky channels I currently get but on EE with EE/BT broadb...
Looking for some advice please. I’m at the end of my BT contract.I have Fibre Plus and to be honest our wi fi has been stable, its fast even with multiple devices streaming but it is pretty costly and I’m not sure we are getting the best value for mo...
