Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 43944 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84908 Views
  • 11 replies
  • 12 Helpful

Resolved! Blue light card

Had anyone successfully ordered broadband via BlueLightCard card ? I opened the link via their app but cannot see whereto add the code can anyone help ?

Sarahmcp by Visitor
  • 344 Views
  • 1 replies
  • 0 Helpful

Resolved! Broadband & Landline

I have broadband account with EE but wife has landline account with Shell.How do we include Landline with my Broadband account?Can't migrate Landline to EE because it is not in my name.

JACAMERON by Investigator
  • 300 Views
  • 2 replies
  • 0 Helpful

Worst internet connection

When I moved from Talk talk I was told I would be getting full fibre. First misinformation!!! Then the speeds were rubbish and if we have a few things running it can’t handle it. Feels like going back to the dark ages. Worst decision I ever made!!! A...

Termination of contract

Hi, I rang up last week to terminate my contract as I have now changed company. The customer service told me that the termination was already being processed by the new company I had moved to as they were taking over the line. Today I received an ema...

Resolved! wifi mini 4gee

Posted in the open: @Navrig68 wrote: I renewed my broadband contract last october and included was the 4g wifi mini but never recieved a sim , I have spoken to a couple of advisors and they say that i am not entitled to a sim but as far as i am conce...

XRaySpeX by EE Community Star
  • 2222 Views
  • 15 replies
  • 1 Helpful

Slow Fibre 900 Speed

So I just upgraded to Fibre 900 today which has recently gone live in my area. I am one of the only people who's got it on my street so the load on the pole shouldn't be an issue. I have ran tests and I am struggling to hit anything north of 500-600m...

T94AFC by Explorer
  • 452 Views
  • 4 replies
  • 0 Helpful

Anyway to get more speed out of this?

Currently been on EE FTTC for a month, FTTP is a way off yet but looking to see if I can get anything better out of EE and openreach? A number of neighbours get 70/20 but due to a 100m run up the dirt track to our house we have been banded into the 3...

43DB2F4A-F865-449A-B0B8-0877AEF0C827.png