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First Bill

LisaYoung
Explorer

‎18-10-2024 02:57 PM

I have just moved my broadband to EE, received text about first bill, when I log into to app and website there is nowhere for me to access this.

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎18-10-2024 04:32 PM

@LisaYoung : Have you linked your BB to your EE a/c? In your online MyEE: Home > Plans & Subs > Manage numbers > Add another number > Link EE Broadband.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
LisaYoung
Explorer
In response to XRaySpeX

‎18-10-2024 05:09 PM

Hello, I need my account number to log in which I don’t have. I have had no emails or letters from EE, account was switched from BT. What do I do?

Sent from Outlook for iOS<>
0 Helpful
Rach_H
EE Community Support Team
In response to LisaYoung

‎19-10-2024 08:16 AM

Hi @LisaYoung,

Welcome to the Community!

We want to make setting up your account as straightforward as possible, so if you give our team a call, they will be happy to help you get this sorted.

Rach