Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have changed to ee broadband from sky do I need to change my email address
Hi folksCompletely new to this forum, but hoping someone might be able to assist and I can't find a 'contact us' facility to ask the company.I have broadband, the wifi from which is, although not quite as promised, absolutely fine for my needs on lap...
i live in a rural community of 400 people in Norfolk , circa 40% are eldery and do not use the internet , apps etc . there is a great deal of panic re the dissolution of copper lines , folks are convinced that BT is going to cut them off Please I re...
“Upgraded” to full fibre max gigbait a few months ago from the standard fibre broadband with EE.Broadband speeds well below the minimum claimed 400mbps. The highest speed I’ve seen since the contract began was around 250mbps no way near 400mbps let a...
Good Evening,I have managed to set up my EE SH as an AP (DHCP, Firewall etc disabled) but despite everything working both wired and wireless I have a constant flashing Blue light on my SH. Is there any way to comletely disable this light, I've alread...
Hello, It’s been 3 days now that I’m sitting without the broadband working at all, it’s just blinking yellow.The power is green and the wireless but there’s no internet at all. This is an ee bright box.I have tried restarting resetting checking lines...
How can I avoid paying for line rental and still have broadband access? Some of my friends are with BT and pay no line rental charges i.e., they have no landline phone.
my contract ending by the end of January, I want to stop the contract and want to start the top up after ward? And I want to stop the contract service by the end of this month and stop the payment withdrwal after. Can you please help me with this I w...
I frequently find my smart home devices stop responding - SONOS, Hue, etc. This happens on phone, iPad and Mac. After some checking, I found I was still connected to Wi-Fi and the internet, BUT NOT MY WI-FI!!There is a new network EE WiFi-Auto that w...
Hi i received the EE broadband hub and i having issues setting it up. I called the customer service number and was directed to the EE Diagnostic bot. i followed the instruction and it saying "We have been unable to auto match this mobile number with ...
