Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Google Pixel 8 WiFi issues?

We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...

James_B by EE Community Manager
  • 410 Views
  • 1 replies
  • 5 Helpful

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 46685 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 91006 Views
  • 11 replies
  • 12 Helpful

Resolved! Landline

Hi, Just signed up for EE Broadband in my new flat because it said no landline needed.  However, after signing up I get a message from EE/BT saying openreach engineer will need to attend my property.  Why? I don't have a landline nor a landline/Openr...

Ropenta by Explorer
  • 471 Views
  • 2 replies
  • 2 Helpful

Resolved! Can I stop 2 having to login to post/reply?

HelloI know this isn't really in the right place but wasn't sure where else to post.When on my phone or tablet, I login to the community, read threads etc.However, even when logged in, every 'helpful' like or if I want to comment on a post or start a...

bigrob by Established Contributor
  • 418 Views
  • 2 replies
  • 3 Helpful

Hub settings for Xbox remote play

Apologies if this has been asked before (couldn't find an answer), or if it is in the wrong forum.I am unable to connect to my Xbox remotely, and the problem appears to be with the EE fibre hub. I have another router which when in use, I can connect ...

LiamH42 by Contributor
  • 1600 Views
  • 14 replies
  • 2 Helpful

SW40J

I have two extenders, one has all my devices connected to it, the other has zero devices connected.is there a way to move devices from one extender to another in the browser hub manager pls ?TIA

cpblue by Contributor
  • 601 Views
  • 3 replies
  • 0 Helpful

EE not fit for purpose!

Not so much a request for help but to register the complete utter incompetence of EE.We have been loyal BT/EE subscribers for over 50 years which counts for nothing I know.I recontracted in October and was happy with the service Landline Broadband & ...

Marg0105 by Established Contributor
  • 431 Views
  • 1 replies
  • 2 Helpful