Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I had broadband and home phone installed last Wednesday and the broadband is working brilliantly.My Land line however is not working and I can't make or receive calls. When I lift the receiver and listen there is a message from BT about the phone not...
I keep trying to pay my bill but won’t let me do it it keeps cancelling my internet off until I ring up and pay but won’t let me on the app and I didn’t realise I hadn’t been paying it as when I went into ee and set up my internet they told me the m...
With BT we were given a couple of boosters which solved the problem when we had this does EE do this, does anyone know. I am so disappointed at the moment. It feels like I have got something worse than what I had
Hi, I have just set up the EE Home Phone Adapter and connected it to the Smart Hub. The Adapter has a very bright light. Can this be dimmed or turned off?
Hi there,We have had various speed issues recently so agreed to have full fibre installed. External cabling sorted by Open Reach several weeks ago and internal installation happened on Wednesday. However, since then the EE Smart 2 (which is new as th...
In June 2024 I entered into a contract with EE for TV, Landline and Broadband. I was satisfied that all my needs were met but then over a period of a month and due to problems with BT/Openreach installing a landline it went downhill. I ended up havin...
Is there still an outage at postcode’s SM1 area ?
Can anyone help? I've been trying to prohibit my son's Pc from accessing the internet (a wireless connection) between certain hours to try and ensure he goes to bed at a reasonable hour. I can't get the app to connect at all, so went into the router ...
Hello, Is anyone else experiencing EE App issues.In particular my groups are not loading which are affecting turn off times for my children in the schedules.Also I'm on the new WIFI 7 setup with 3 WiFi Pro devices and they keep saying no signal even ...
Hi all,I have an S2 Deco Network setup and working as a router. My hardline from my office is into the EE Router which is attached to the main Deco via Ethernet.The EE router is also currently in DHCP server mode as I didn't change that when I setup ...
