Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44850 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 87134 Views
  • 11 replies
  • 12 Helpful

Resolved! Please help been over 12 hours no Broadband

 @eeDone all necessary tests even checked all cable connections tried different ethernets and we are still out!! No wifi no ethernet connections nothing. I've tried resets and still no difference. My area says broadband all good so I think it's eithe...

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SAMMY2024 by Investigator
  • 887 Views
  • 19 replies
  • 5 Helpful

Signal problems Wimbledon

For the last week or so there have been problems with both my broadband and mobile phone, with often only one bar on the phone and often dropping out when on Zoom etc. I have tried using the EE checker and it isn't functioning. We have contacted EE b...

Vandeller by Investigator
  • 516 Views
  • 6 replies
  • 1 Helpful

Router Plus

Hi, after 11 hours on the phone to EE, yes 11 hours! I was promised a re Router Plus to be sent, that was 3 weeks ago still nothing!!!!!! Every time I call them I get a promise and still nothing…….!!!!!!!

Help

Not sure if I've been cut off or I've knocked  switch mopping the floor, either way, I desperately need to have WiFi as I've a zoom interview in 40 mins, I can't access my bank accounts as I need WiFi to do so, and I'm panicking.please help

Traybow1 by Explorer
  • 294 Views
  • 2 replies
  • 1 Helpful

EE Smart Hub Plus and Google Wifi Pro compatibility

Hi all, We have an EE Smart Hub Plus and want to extend its range.To cut to the chase I want to know if the Google Wifi Pro system is compatible with the Smart Hub Plus. I have seen posts mentioning that you need to switch it to "access point" mode t...

wazzzo by Investigator
  • 1246 Views
  • 8 replies
  • 1 Helpful

Bill

hi my we broadband has been cut off and I can’t pay my bill till the 11th is there anyway I could get my Wi-Fi back on till Wednesday I have no way of calling because I do not have phone to call up 

threej by Valued Contributor
  • 669 Views
  • 16 replies
  • 2 Helpful

New EE broadband merge with legacy EE Broadband

Hello,My mom recently upgraded to the new EE broadband. However, a new account was set up with a new EE ID. As a result, she can't take advantage of the mobile SIM discount since her current mobile SIM plan is under the previous legacy broadband EE a...

liamscor by Established Contributor
  • 972 Views
  • 9 replies
  • 2 Helpful

Freeserve.co.uk chat

Long shot here.Does anyone know what the original sofwtare was that powered the old freeserve.co.uk chat rooms.I remember it was java based, but i cannot find anything about it online.Or can anyone recommend something that is very similar ?Or maybe E...