Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We have recently switched from BT to EE full fibre. All of our devices transitioned to the new hub apart from the Aurora AOne Hub (the red exclamation mark flashes). We have been in touch with AOne support and they are blaming the EE firewall setting...
Has anyone else got an issue with accessing parent controls on the app "under EE and was BT user" - the settings such as trying to change the password and then EE are trying to then say your the only one with the issue I mean I have seen others have ...
2 WEEKS AGO A BT OPEN REACH CHAP CAME TO INSTALL FIBRE WHICH HE DID AND CHECKED THE COMPUTER ALL WAS WELL BUT THE LANDLINES DID NOT WORK HE LEFT SAYING HE DID NOT KNOW ABOUT EE SO COMPLAINTRAISED AND A GORDON WAS DESIGNATED TO CALL AND RESOLVE THE I...
The subject pretty much covers what I'm asking. But I'm interested into find out any details I can about what they are upto on the guest server. Thanks in advance,Yours sincerely.
It seems I have the same problem as many other user of the EE service who have been switched over from BT.I am now 2 months into my new mobile/broadband contract and I still am unable to access my broadband account online either by using the App or t...
hi have received my smart hub plus and was activated yesterday but on the ee app is not showing any devices that are connected and not showing any parental controls to set up so I can give kids the password how do I fix this ps I am using a iPhone xs...
When BT forced their domestic customers to migrate to EE, I assumed that we would be given the EE broadband KIT ..... now I want to upgrade to a better EE broadband as the bog standard is too weak to run my ring door connection. They mentioned in the...
Ive recently gone from phoneline broadband to fibre. I was on EE before and rarely had any latacy issues when playing games online. Now ive moved to fibre, i seem to be getting the higher speed downloads but the packet loss every few seconds makes p...
Hey folks,why have you delivered a ee WiFi box to me?It would have been lovely to have an email address to send a message to - but is seems like you have complex ways to get in touch. Which is annoying. anyway can you pick it up, happy to give you m...
