Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We changed from virgin to EE several months ago.We changed from virgin to EE several months ago. The hardwired Internet speed is good, but the Wi-Fi connectivity is terrible. Some devices only connecting intermittently, many devices don’t connect at ...
My broadband is quite slow and keeps cutting me out of things , why should I pay 33 a month for it
Has anyone else managed to get out of their broadband contact due to how rubbish the Smart Hub+ is?I agreed to move from BT to EE in January after being sold on the "all singing and dancing" new broadband available from EE. The move also made sense a...
Why cant I find my account number give.me last four digits need to see my broadband bill and need to get the last bill.rwsolved as I payed and sayin I didn't thanks
Game mode is QOS on a router (Quality of Service) they just called it something else and ruined it QOS is a feature that's been around on routers as long as broadband has been in fact it used too be on EE routers until they thought too themselves HEY...
Is ee Customer Service ~ RUBBISH or just RUBBISH? Been trying to get my package corrected having had it reduced from Fibre 67 Essentials to Fibre 36 Essentials for some reason unknown to me? Only had the service start on 23rd May this year!!!!!!!!!!!...
Is this right that you cannot connect with EE broadband by chat or email? Your only option is to pick up the phone and ring them?? I can't believe this is true, one of the largest telecommunications company in the 21st century only offers customers t...
I recently converted to EE BT and since then my landline will not take incoming calls. I do not realize this until a friend called to see me to find out if I was OK because I had rang me 5 times and my landline just cut off. I am 80 years old. I have...
Ever since changing over to EE i've had nothing but issues when it comes to playing games, ping shoots up to 600-1000 download speeds drop to 15-20mb - when calling customer services it resolves in no issues, at the same time we have also had issues...
Do you know where you send old provider bill as was told we could claim cancellation charges back. Thanks in advance
