Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have been with BT since I moved to this house some 40 years ago. With cost of landline going through the roof (was paying plus £150 every time the bill came in for not much use of the landline), not to mention broadband with Virgin and sky package,...
I know this is mainly a customer forum but I know people from EE post here as well who are probably more likely to know what's going on than those in the call centres.What actually is the long term plan for legacy EE broadband customers, at the momen...
I have just migrated across from BT to EE and as part of the package I signed up to I should have Smart Hybrid Connect included. It's mentioned in my account and confirmation emails but is not one of the things they are telling me are in the post. I ...
I have been badgered for months to migrate my BT full fibre to EE. I was paying £76.00 per month on BT and my EE migration price was £81.99. I decided to go for it as it was telling me my speeds would be 1gig down and 115 up. This was an increase ove...
Hello there I am having problem pair my smart bub to ee app when you set it up pair using the wsp button now I've tried so many time won't pair I am doing something wrong. BTW just got active to with ee broadband
Hi,i ordered a broadband upgrade that was scheduled for 20th June, the upgraded service hasn't been activated but my upgraded bill has.
Hi allBackground: Was with BT ( so using BT hub etc) and the full fibre started playing up, especially with Windows products. During problem solving agreed to move to EE, new router etc....but it's exactly the same. Got given another router....same.W...
Hello. I’m having a nightmare since switching from BT fibre to EE a few weeks ago (big mistake). I had ZERO issues with my BT router in terms of performance and range however, this router has proved to be unusable. I have an iMac in a back room in ...
Having recently upgraded my old Broadband & home phone contract to the Fibre 67 package at the end of February.I am still waiting for my new account details to become available on MY EE so i can check my bills ect. I have received the welcome lette...
I recently moved over to fibre broadband and received a link to check my bill online when i login i am only seeing previous bills, there is no information regarding my new contract or DD setup. Do you need to setup a new account? Will my account numb...
