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Broadband down again

chris34741
Explorer

I've had this in since December 2023 first 11 days and it went down over Christmas for 10 days, again same tonight goes off for 15 to 20 minutes a time ONT lights stay green but router flashes orange and takes a while to go back to Cyan

Paying £48 a month for this service fibre 900 and its garbage never had this problem on the city fibre network engineers come out and don't find anything wrong anyone else have the same issue? 

1 REPLY 1
Mustrum
EE Community Star
EE Community Star

@chris34741  not quite sure what you mean.

Are you saying you have had two issues in the six month's you have had EE, once over Christmas and now again tonight?

Is it back and working again now?