Apple Devices

Resolved! Lost Network this morning on my iPhone 13

I lost network on my phone this morning - tried airplane mode on and off- restarting the phone and resetting the network setting and nothing worked. Is there a way to directly get in touch with the technical team virtually? Has anyone else experience...

Resolved! my thoughts on Iphone duo preorders

I have read many discussions about Iphone duo . I agree. At this point, the tracking updates feel more like generic placeholders than meaningful progress reports. Based on what we've seen so far, I wouldn't be surprised if many customers who pre-ord...

Resolved! Sim for Cellular iPad

Can you use a standard EE phone eSIM, which includes calls and texts, in a cellular iPad?I understand that the iPad won't support making or receiving regular phone calls, but these SIM plans are often cheaper than data-only plans.Thank you for your h...

Resolved! iPhone 18 pro max backlog

Hi, just wondering if anyone knows what order date the backlog is up to? Ordered on the 6th Oct (512gb burgundy). The last I can find is orders up to late September have been dispatched. Thanks!

Resolved! Order update

I ordered the iphone 18 pro 256gb Glacier on the 18/10/26 and have not had any updates. When placing the order it said 3-5 days and now when tracking it, it comes up order on track awaiting dispatch. Any clue with how long it will take?

Resolved! Samung Flip Phone to iPhone

Hi, I upgraded from Samsung flip phone to iPhone 18 a few weeks back. I managed to transfer contacts, photos etc. Yet I do not know what I am missing, as I am unable to send/receive message on the iPhone. I am at a loss of what to do. I am still ...

Resolved! iPhone 18 pro max 256gb Burgundy

Evening guys,I placed my order on Monday, everything went though paid the upfront fee. It just says awaiting confirmation but order is confirmed. But after doing some research my order can still be cancelled is this right, even if it passed credit ch...

Resolved! iPhone 18 pro max

hiI ordered a iPhone 18 pro max on october 10th which I have now received it was collected from store but it was wrapped in plastic it was a 512gb model I am a bit worried it is a fake as Apple no longer wraps in plastic it usually only has pull tabs...

Resolved! New order

I ordered my iPhone 18 pro max glacier it’s been 4 days no update on delivery and called ee customer support and they said to just wait for the sim

iPhone 18 pro max

I ordered the iPhone 18pro max glacier from the ee app on contract 2 days ago 23rd October I received the successful ee order email and then on the order tracking says your order is in hand but I’ve had nothing since then I paid £30 upfront fee I’m j...

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