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Discussion about Apple's range of devices including unlocking your device

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Resolved! Esim or plastic sim

I have bought new iPhone with you and use a plastic sim in my iPhone 16 but do I put the plastic sim in my new iPhone 17 or use an esim

dbucko9 by • Visitor
  • 215 Views
  • 2 replies
  • 5 Helpful

Apple iMessage for Business not working

I have recently moved to EE from O2,l keeping my phone number.Everything went smoothly during the transfer, including setting up iMessage and FaceTime. However, I've recently had to contact the Apple Store via the Apple Store app. It opened Messages ...

Resolved! Re: Live chat

Im having difficulty connecting my apple watch to my phone 

Demi291 by • Visitor
  • 178 Views
  • 1 replies
  • 1 Helpful

Resolved! New phone

I want to buy the new iPhone 17, but just don’t how it’s going to work out with my ESIM, do I need to do it all over again? Also I have a hard Sim with a Brazilian net work, will both work as before in the new iPhone or need to start all over again, ...

Resolved! Your Smart Watch has had a problem downloading the eSIM

Long story short, my watch line wasnt working, I got a new number and now I cant get it activated via the Watch App.I have called CC and they tell me it's affecting 3000 e-sims but thought I;d come here to seek any advice from the community. CC have ...

ABrawley by • Investigator
  • 280 Views
  • 9 replies
  • 5 Helpful

esim and mobile data connection

i have just got a new iphone 17 pro on a monthly plan. i had transferred all that data etc from my old iphone and everything seemed greta but now i cant connect to a mobile signal and i cant access a QR code for the esim. any help would be great

Resolved! IPhone purchases

Hello  I ordered a iPhone 17 pro max on 10/01/26however when I tried to track my order .when I input my reference number it said invalid.Also , how long does it take it to take receive my phone 

Bukky21 by • Explorer
  • 358 Views
  • 5 replies
  • 2 Helpful

Damaged mobile

My daughter has dropped her phone (2nd phone on my account) screen is cracked and glitching badly. Please can I order a new replacement handset, like for like without upgrading asap?

Wilkis01 by • Explorer
  • 221 Views
  • 3 replies
  • 3 Helpful
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