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Discussion about Apple's range of devices including unlocking your device

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Resolved! New phone

I want to buy the new iPhone 17, but just don’t how it’s going to work out with my ESIM, do I need to do it all over again? Also I have a hard Sim with a Brazilian net work, will both work as before in the new iPhone or need to start all over again, ...

Resolved! Your Smart Watch has had a problem downloading the eSIM

Long story short, my watch line wasnt working, I got a new number and now I cant get it activated via the Watch App.I have called CC and they tell me it's affecting 3000 e-sims but thought I;d come here to seek any advice from the community. CC have ...

ABrawley by • Investigator
  • 259 Views
  • 9 replies
  • 5 Helpful

esim and mobile data connection

i have just got a new iphone 17 pro on a monthly plan. i had transferred all that data etc from my old iphone and everything seemed greta but now i cant connect to a mobile signal and i cant access a QR code for the esim. any help would be great

Resolved! IPhone purchases

Hello  I ordered a iPhone 17 pro max on 10/01/26however when I tried to track my order .when I input my reference number it said invalid.Also , how long does it take it to take receive my phone 

Bukky21 by • Explorer
  • 348 Views
  • 5 replies
  • 2 Helpful

Damaged mobile

My daughter has dropped her phone (2nd phone on my account) screen is cracked and glitching badly. Please can I order a new replacement handset, like for like without upgrading asap?

Wilkis01 by • Explorer
  • 207 Views
  • 3 replies
  • 3 Helpful

Resolved! iPhone 17 Pro 256gb in Silver

How long is the wait for the phone to be in stock and then delivered please (iPhone 17 Pro 256gb in Silver) only ordered on the 5th but have seen people waiting a few weeks. Paid my last bill for my previous phone, has the new contract already starte...

SS4794 by • Explorer
  • 306 Views
  • 1 replies
  • 0 Helpful

Resolved! Sony PSP hotspot connection to I Phone 16

Hi all, I have been trying to connect my Sony PSP to my I phones  Mobile Hotspot unsuccessfully. The network is picked up when searched for on the PSP and shows connection briefly on the I Phone before failing. as anybody experienced the same issue a...

Pdoore by • Investigator
  • 360 Views
  • 6 replies
  • 0 Helpful

Resolved! new phone

i've just received my new iphone and i can't transfer my data from my old phone, would anyone be able to point me in right direction to how they solved this issue, i'm proably gonna end up having to pop into my local store.thank you in advance for an...

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