Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Forum Posts

Resolved! Broken screen, unable to use my phone

I have recently broken my iPhone screen, I cannot unlock my phone at all. The screen has gone black and covered in lines and squares. Luckily, I ordered my upgrade before the phone was rendered useless. Is there any way of backing up my phone without...

Resolved! new loan

i am applying the new loan for my friend’s iphone but in the form the asking too many address..how many addresses i have to put??when i applied that time was easy process but this time showing some error in address 

aamir09 by Investigator
  • 102 Views
  • 1 replies
  • 0 Helpful

upgrading

Hi all everytime i go to upgrade my phone via the app i can pick the phone the airtime package etc but when i go to click continue it says an error has occured it can not connect to the server i then go onto the website and i cant even click on the p...

Shauny6 by Visitor
  • 106 Views
  • 2 replies
  • 0 Helpful

Resolved! Audio problem on iPhone

Hi there. I’m having sound problems on my iPhone 16 plus. So when I try to record a video on snap chat or tik tok or a video call on what’s app, the sound is all distorted and fuzzy. But if I do a video call on FaceTime or record a video on my normal...

Resolved! Phone Order

I placed an order on 05/06/2026, iPhone 17 Pro Max 256GB, I payed the upfront amount and got the confirmation number (XKO). But till this date I haven't got anything else, no phone, no SMS, unable to track it, the store where it supposed to be delive...

image_2026-07-15_190654544.png
Thalles by Visitor
  • 123 Views
  • 2 replies
  • 2 Helpful

Resolved! Unable to press upgrade button

Hi, whenever I try to press the upgrade option on the website and app it does not take me anywhere and I’m left on the same screen. Can anyone help?

Resolved! Phone keeps turning off and on

My iPhone 15 keeps turning its self on and off after 2 minute. Doesnt leave enough time for it to do an update. Tried doing an update in recovery mode but it stops and says the update has been corrupted. When on it works perfect but restarts after 2 ...

Review

Hi there - I am not sure how to leave a formal review so please pass this onto the relevant people. I have recently had the WORST customer service experience of my life with EE (one of your team dropped my phone and cracked it & I was then told I had...