Apple Devices

Resolved! EE Finance Payment Error

I have been trying to order products from EE, particular the AirPods Max with EE finance. And everytime I get to the checkout page and input my card details, I get a feedback that there is payment error. This has been happening with all my cards that...

Resolved! Issues with EE Sim in iPhone XR and imessage and facetime activation

Help I have a issue with my EE Sim (it works with google handsets no problem)I had a issue where Apple blocked it due to SPAM but was unblocked and is not blocked by them at present.Both facetime and imessage say activation unsuccessful under my sig...

Resolved! Live Chat

How do i access live chat please?

Replacement iphone - refurb or new?

Hiya,I broke my iPhone 16 PM on Thursday morning and insurance were amazing and got a new one to me by Friday afternoon. It's in pristine condition, with an N model number which I know means replacement. Its 'purchase date' is July 18 2025, according...

Not receiving iMessage

Not receiving messages and it won’t let me

Upgrade

Good morning I just went on the website to upgrade my phone and I think it’s a scam because every time I finished my order it was going on a thing saying not available try again later ? Can you please help me and let me know if I have done an order w...

Resolved! No tracking from dpd

I placed an order today of a Iphone 16 pro max and i received a confirmation email from EE saying that my order is confirmed and with a xko reference number and my moey is also cut through my bank but i havent received any tracking through dpd or in ...

IPAD Air M2

Hi there I ordered a iPad Air m2 Sunday evening and I called ee today because I had no update on it and they said that it’s out of stock just wondering as it is the last years model if they would get it back in stock and how long it normally takes

Resolved! phone dropped in swimming pool

I have an apple phone and it dropped in our pool in spain. When we got it out it was still on but then it has gone off and won't turn on

Need Invoice for AirPods

I am not an EE customer but EE had Airpods at a good price so I ordered them. I haven't got an invoice though and I need a VAT invoice for my expenses. There was no paperwork with them when they were delivered. When I log in I can see the order confi...

Apple Devices

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