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Discussion about Apple's range of devices including unlocking your device

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Resolved! new phone

i've just received my new iphone and i can't transfer my data from my old phone, would anyone be able to point me in right direction to how they solved this issue, i'm proably gonna end up having to pop into my local store.thank you in advance for an...

Resolved! Order

I ordered a new phone on 5th January around 1:12am, it’s now the 7th January 6:27am and I’ve still not had the email for the order number/tracking and the money has come out of my account 

Resolved! EE

I there i writing to you because I need you to send a new SIM card out please because I didn’t get the card and I need to change my address on here so I am going to put my address on here so you can send me the card to please my address is ********* ...

Donna471 by • Investigator
  • 290 Views
  • 6 replies
  • 1 Helpful

Resolved! Apple E-Sim Plan only for child's watch

We have purchased an Apple Watch SE GPS + Celluar for our son. For safety reasons, we would like to add an e-sim to his watch so we are able to track his live location.Please can somebody explain the process? Can an e-sim be loaded directly to his wa...

JDN01 by • Visitor
  • 2887 Views
  • 3 replies
  • 4 Helpful

Resolved! File location

Where do bills download to on an iPad? I have to tap the notifications when they briefly appear at the bottom of the screen. They don’t go to Downloads

AlanJH by • Investigator
  • 248 Views
  • 2 replies
  • 2 Helpful

Resolved! AirPod Max

I used to be with EE until earlier this year. During my time I purchased a pair of Apple AirPod Max alongside my contract. They seem to need a service due to a Bluetooth stack problem which stops them from pairing. I called Customer Service in order ...

Dom861 by • Visitor
  • 263 Views
  • 1 replies
  • 0 Helpful

Resolved! Apple Watch Ultra 3 won’t have 5G

I received my Watch Ultra 3 today and as i suspected only has 4G. Called EE to be told that no watch plans currently support 5G. Spoke to a manager aswell to confirm and its true. At the moment although the watch is 5G compatible we are stuck with 4G...

Yatesy83 by • Contributor
  • 10499 Views
  • 91 replies
  • 42 Helpful

New phone but no 5g

I have just transferred phone from a 13 to a 17 via eSIM but my new phone 5g isn’t working? 

Lois1990 by • Visitor
  • 238 Views
  • 2 replies
  • 1 Helpful
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