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Discussion about Apple's range of devices including unlocking your device

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Resolved! Delivery issue

I ordered a phone and sim plan, because my phone or sim doesnt seem to be receiving messages and i was told its okat because i would receive email pin confirmation for my delivery and my delivery just came and i had no pin and couldn’t collect how do...

Manl by • Visitor
  • 187 Views
  • 1 replies
  • 3 Helpful

Resolved! No confirmation email

Hello, I’ve recently switched to EE and yesterday I brought the iPhone 17 pro on contract with eSIM. It’s has been a day later and I haven’t received any confirmation email or delivery details etc and when I try to track my order on the website it sa...

Thomasf by • Visitor
  • 253 Views
  • 2 replies
  • 3 Helpful

Resolved! Iphone 17 Pro FRAUD!

I ordered an iPhone 17 Pro from EE on finance, but instead of receiving the phone, I was sent an Xbox controller battery pack. I reported this to EE straight away and provided all the evidence, including photos and tracking details, yet nothing has b...

Abdul091 by • Investigator
  • 649 Views
  • 9 replies
  • 1 Helpful

Resolved! I ordered the new Apple Watch Ultra 3

I ordered this product weeks ago and still have not received a delivery date, I just keep getting messages saying your order is on track? Is anyone having the same problem. 

charcon1 by • Investigator
  • 768 Views
  • 9 replies
  • 3 Helpful

Resolved! No updates from DPD

My new Apple Watch has been updated as dispatched on the 18th. DPD is stating they have not received. I was expecting delivery to be made yesterday. Can you tell me what’s going on ? 

Resolved! Trade in

I ordered an iPhone 17 Pro Max and have traded in my old device. I have received 3 trade in packs.I feel like the pack is not sufficient to protect the phone from potential damage, and has a tiny bubble pack and white plastic outer pack. The problem ...

STEJENT by • Established Contributor
  • 297 Views
  • 1 replies
  • 1 Helpful

iPhone 17 Pro Max shipping confirmation.

Has anybody else not received any form of confirmation? I have the email to confirm my order with a reference number, but when trying to track the progress it times out. I called EE earlier in this afternoon to find out what is going on, simply told ...

Resolved! Apple watch 11 46mm

Ordered the Apple Watch 11 WiFi says that it’ll take more than 28 days now it’s only been a week just don’t understand why it would take soo long as it now says under 14 days of if I was going to order it again can anyone help ? 

Jambea82 by • Visitor
  • 239 Views
  • 1 replies
  • 1 Helpful

Resolved! iPhone 17 pro max

Placed an order a few days ago, got a confirmation number and email and the money has been taken but when trying to track the phone it’s saying  that it’s waiting for confirmation? Anyone else had the same problem? 

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