My order
I ordered an iPad Saturday 4th but still haven’t received it
Apple Devices
Discussion about Apple's range of devices including unlocking your device
Forum Posts
Resolved! Need advice for Lost iphone
my boyfriend lost his phone. 16 promax. The phone was insured. When asked EE insurance team how to claim it, they cancelled my insurance and said that it's fraud. I don't know what to do now. Nobody gives me any advice just saying i have to wait. Is ...
Resolved! Upgrade
Hello EE Team, I am on a flexi pay contract and I am half way through my contract but I am wanting to upgrade early and I was wondering if its possible to trade in my current device to cover the cost of the loan so that I can upgrade early. best rega...
Resolved! Damaged box
Is that acceptable? 30 min ago collected this iPhone in grey parcel bag from EE store. At one point, I thought there was no iPhone inside because the sticker from top had already been peeled off.
Resolved! Sim not working
SIM card saying no service when it was fine yesterday tried to put it in 3 different phones and still not working I cant set up my phone what’s so ever because it’s not letting owt be sent to my number please fix this
iMessage Activation Error After Number Ported to EE
Hey, I am experiencing the same issue today after my old number has successfully ported over to EE. I have iMessage ticked for my email but it won’t let me click on my number and says there is an error with activation. What would you say worked for ...
Resolved! have I got this wrong - wifi hotspot
I recently purchased the total iPhone package and I am sure when I was researching my choices I read that my purchase would also give me access to 150,000 wifi hotspots. So far I have been unable to log on to any such hotspots. Have I got this wrong?
no reference number
hi not received a referenace number, no pin or no tracking details from upgrading my ipad? not in the spam or junk folders, no texts either
EE Insurance and Apple Care Services
When I ordered the iPhone this year, I allowed myself to be upsold and signed up for Full Cover, which included Apple Services. I received the paperwork yesterday and wasn’t happy. It's more expensive than Apple Care+, it can take longer to receive a...
