Unlock device sit not working

Subz1 · ‎12-11-2026

Hi,

I’ve been trying to unlock my device which is locked to EE

it’s an iPhone 11 but when I type in the IMEI number and click next nothing happens.

the site seems to be frozen or something.

is there a way around this?

Chris_B · ‎13-11-2026

@Subz1 if you’re going to Settings>about and scroll down do you see this.

if you do this device isn’t network locked. But try and put a different network sim in the device to test it.

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

Chris_B · ‎13-11-2026

@Subz1 if you’re going to Settings>about and scroll down do you see this.

if you do this device isn’t network locked. But try and put a different network sim in the device to test it.

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.