Apple Devices

Resolved! iPad Pro 10.5in wont keep connected to home wifi.

iPad keeps disconnecting from home wi-fi when I close it. 2 iPhones don't have this problem. It did not occur previously with BT, but now we are with EE Fibre it happens often enough to be annoying! What can I do to ensure constant connection?

Sim not working

Just had new phone on insurance & my SIM card isn’t working please help I can’t get onto anything or phone anyone, it’s saying no service but picked up my number

Resolved! Mend and

Hi, I sent my Iphone 13 to be repaired with the mend andnlend aervice on the 22nd of December. I was given a time period of 5-10 days until I got it back. It has now been almost 3 weeks and my phone still hasnt even reachrd tbe repair shop. Why is th...

Resolved! Apple Music

somehow when I was messing I changed my location from UK to USA as I was prepping for my holidays and now I have lost my Apple Music add on. When I text 150 it says it’s already attached. Can someone please help me get it linked again.

Resolved! Adding my Apple Music to my phone

my Apple Music subscription is to stop 20th tomorrow, so I have apple music Add on including in my package, how do I add it onto my music app account please help me

Resolved! No Network - New iPhone

Just got a new iPhone 17 - transferred the contents of my old iPhone over, no problem. Took the SIM card out and placed it in the new phone - SIM card has been recognised but it's not able to find the network so I can't receive calls or texts.Also un...

Resolved! Where is my order

Where is my order please - xko [mod edit: removed order details from the community]

Resolved! Mobile date plan

Hello hope you’re doing well , i’m Kashan **** , last Thursday i buy apple device 17 pro max 512gb silver i pay 30 upfront , they also cut from my account but the payment was pending , today i received refund , now i again apply mobile again same pro...

Resolved! Interactive Diagnostic Tool?

Hi - I am having a problem with the brightness on my phone so thought I’d try out the EE Interactive Diagnostic Tool on the website and now I think I am going mad - please could somebody have a look and confirm that iPhone 16 doesn’t appear on the de...

Resolved! Import photo ls from iPhone to iPhone

Hi why can’t I transfer my photos from IPhone to iPhone, I backed everything up, but my photos are importing to the new phone, I really need these photos on my new phone, I can’t trade my old phone in, until my pictures on my old phone have imported ...

Apple Devices

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