Apple Devices

Resolved! Iphone 17por

Resolved! Apple watch plan problems

I recently purchased an Apple watch and data plan for the watch at my local store.My watch doesnt work unless its next to my phone, so I was hoping to be able to leave my phone and just use the watch whilst running etc but its not working.How do I ma...

Resolved! Wrong package

I have ordered the wrong package for a new upgraded phone, i would like to change the package to unlimited essentials, but i have been told to reject a delivery and wait for it to be sent back… there was no explination to rejecting this parcel, what ...

Resolved! No order confirmation email!

I placed an order for a phone contract last night and paid the upfront cost and I’ve received my plan details but I’ve had no confirmation email with an order number or anything? I’ve tried ringing but there’s no options to ask about ongoing orders a...

Resolved! Adding Apple Watch to phone plan

I’m keen to add the SE 3 4G paired plan to my existing EE iPhone plan however this option doesn’t make sense, i obviously want to keep my number but why do I need a new sim? I already have an eSIM for my phone. Apologies it’s just very confusing. I s...

Resolved! Apple Watch SE3: GPS or cellular?

Apologies if this has been asked already, but I want the opportunity for follow up questions unique to my circumstances.According to my emails, I have the SIM 20GB 24M £10 T plan since December 2024, although I think it has morphed into something els...

Resolved! i ordered a phone

hi I ordered the iPhone 17 pro max on my mums phone and I haven’t received any reference number or tracking details nor the code for my delivery driver please could I have help please

Resolved! Online order

So I made an online order, got a call back to do the verification process, it kept saying I was getting questions wrong I don’t know how when they are literal questions about me? Anyways was meant to get a call back yesterday and haven’t heard anythi...

Resolved! Apple watch

I bought an Apple Watch outright from the Apple Store. My (full works) price plan should let me use my data between phone and watch. I try to add my watch I’m not eligible? I don’t get what the issue is? I’m not asking for an additional line…..I own ...

Resolved! Can I buy

Can I buy a phone full payment in store in Hull ?went inside store they refused to sell me one.