Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Resolved! Apple Music via EE promotion not working

Is anyone else having this issue? I have a contract with EE for my iPhone 16 and as an added "inclusive extra" they gave me the option to get Apple Music for free however whenever I try redeem it through the promotional link they send, it goes onto A...

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Resolved! Stolen phone

I bought a phone from Apple about a year ago and my gf at the time was using it. We have since broke up and she has took the phone with her and is refusing to pay for it. How do I blacklist the phone so she can't use my phone without my permission. S...

Resolved! Apple Watch 11 Delivery Update

Hi, ordered an Apple Watch 11, but order updates have been going to the watch number instead of my main EE number. DPD delivery came to deliver but wouldn’t deliver because didn't have the PIN. On checking they have the wrong number on the order. Ple...

brenjay by Explorer
  • 213 Views
  • 2 replies
  • 1 Helpful

Resolved! Apple Cellular

So I've brought a Apple Watch from the Apple store with Cellular. And I don't know what plan I need to buy or what to do.I Already have a plan with EE but I'm pay £10 per month so maybe its not the right plan/Category.  

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Resolved! Apple watch cellular connection issue

Hi All! I've got a new plan with cellular data for my apple watch. When I try to connect watch with EE it showing me 'you don't appear to be the account holder for this account or you haven't got your phone number registered in My EE' how to fix that...

Resolved! Delivery issue

I ordered a phone and sim plan, because my phone or sim doesnt seem to be receiving messages and i was told its okat because i would receive email pin confirmation for my delivery and my delivery just came and i had no pin and couldn’t collect how do...

Manl by Visitor
  • 250 Views
  • 1 replies
  • 3 Helpful

Resolved! No confirmation email

Hello, I’ve recently switched to EE and yesterday I brought the iPhone 17 pro on contract with eSIM. It’s has been a day later and I haven’t received any confirmation email or delivery details etc and when I try to track my order on the website it sa...

Thomasf by Visitor
  • 386 Views
  • 2 replies
  • 4 Helpful