Discussion about Apple's range of devices including unlocking your device
Dear EE Customer Relations Team, I am writing to raise a formal complaint regarding misleading information I received when placing an order for an iPhone 17 Pro Max. During my initial call with your sales advisor, I was informed that if I chose the i...
Order a IPhone 17 pro max Silver 256GB on the 3rd of October. Haven’t had any update since other than the confirmation email when I ordered. rang up last week and the guy on the phone told me I’d have the phone no longer than the 4th of November. Hav...
i placed an order for the iphone 16 plus in teal (128gb) on october 25th. i called EE on october 30th, to which they said it would be dispatched on the 31st, however i've had no updates and it isn't dispatched. i can't get through to EE customer ser...
Afternoon all,I ordered the Ultra 3 in Natural Titanium with the Milanese loop on the 20th September, and I’m still waiting. The dispatch times have changed from more than 28 days to within 7 days on the website and I’m 42 days in now.When I try and ...
HiOrdered airpods pro 3 from yourselves and received them via DPD this morning. They arrived in a grey courier plastic bag that was already ripped open. The box was not sealed in anyway and had dirt marks on the box. Also when trying to pair them to ...
Hi AllI have an iPhone All Rounder plan which should include all data for my Apple Watch. I’ve just looked at my latest bill from EE and I’ve been charged for my Apple Watch.why have I been charged for my Apple Watch if it’s included in my iPhone All...
When I ordered the iPhone this year, I allowed myself to be upsold and signed up for Full Cover, which included Apple Services. I received the paperwork yesterday and wasn’t happy. It's more expensive than Apple Care+, it can take longer to receive a...
What’s people’s experience with delivery times for AWU3? I ordered yesterday and been advised 14-21 days. Up until now it’s been a similar wait time stated on Apple’s website too, but as of today they are available for deliver and pick up with Apple ...
Hi im looking to add an Apple Watch to add to my contract
Hi, I’m trying to link my mobile number in the My EE app, but it says “This product is already linked to another EE ID” and shows a mobile account number ending in 9332.I don’t recognise that account number at all and I’m worried it’s either an old a...
