Apple Devices

Resolved! Network Provider Locked

 i have isue with my device why sim provider locked i want replace my device [Mod edit - image rejected as showing device IMEI]

Resolved! Apple Watch - eSIM - Multiple numbers

I recently upgraded my Apple Watch eSIM contract and the phone number still appears in the list of phone numbers in the EE app. All correct so far,However I noticed that a different phone number appears in Settings/Mobile Service/SIMs. I did speak to...

Resolved! The worst customer experience ever

Do not use EE Tech coverI have been an EE customer since they were one-2-one back in the late 1990s. I have two mobile phone line contracts and broadband with them. I bought a refurbished iPhone 11 for my daughter from EE and also bought their tech c...

Resolved! Iphone 14 plus

Hi folks - as an EE customer - I'm getting a 2nd hand iphone for my wife - it's unlocked etc - do I just pop the existing sim card from her old iphone SE into the refurbished phone? It's for her birthday so want a smooth change over - thanks - still ...

Resolved! Unknown calls

Hi it may seem silly but how you unlock unknown numbers on iphone?is it the same thing as no caller id?

Resolved! Iphone 17por

Resolved! Apple watch plan problems

I recently purchased an Apple watch and data plan for the watch at my local store.My watch doesnt work unless its next to my phone, so I was hoping to be able to leave my phone and just use the watch whilst running etc but its not working.How do I ma...

Resolved! Wrong package

I have ordered the wrong package for a new upgraded phone, i would like to change the package to unlimited essentials, but i have been told to reject a delivery and wait for it to be sent back… there was no explination to rejecting this parcel, what ...

Resolved! No order confirmation email!

I placed an order for a phone contract last night and paid the upfront cost and I’ve received my plan details but I’ve had no confirmation email with an order number or anything? I’ve tried ringing but there’s no options to ask about ongoing orders a...

Resolved! Adding Apple Watch to phone plan

I’m keen to add the SE 3 4G paired plan to my existing EE iPhone plan however this option doesn’t make sense, i obviously want to keep my number but why do I need a new sim? I already have an eSIM for my phone. Apologies it’s just very confusing. I s...