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Discussion about Apple's range of devices including unlocking your device

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Apple Music help

Hello ive had Apple music as an inclusive extra on my phone contract for around 3 years, took out a new contract yesterday and now when i try to sing up to apple music it says ive got no EE subscriptions. but it says i have on my EE app as an extra a...

Curtwil by • Visitor
  • 265 Views
  • 1 replies
  • 2 Helpful

Resolved! Question about USB tethering on my iPhone

I have a situation where my iPhone and iPad connect to my local WiFi connection reliably. My Mac Mini, which is literally 12 inches from my iPhone, cannot see the same network, and is instead connected via an EE Wifi hotspot. Although the EE hotspot ...

Resolved! Activating Apple watch on my Iphone plan

HiI have ordered direct from Apple the Apple watch ultra 2 which is due to be delivered today  I want to activate this and pair with my IPHONE on EE FULL WORKS SIM ONLY monthly plan I have already.. I do want this watch to be able to use the cellular...

Resolved! Help. Roaming in Vietnam

Hi, I really need some help if possible PLEASE! I’m in Vietnam with my girlfriend who’s iPhone has completely broke and cannot be repaired. We have brought a new phone but she has an e sim. She cannot remember her EE login password and it’s trying to...

iMessage activation

I’m currently in New Zealand and have switched to a Pay As You Go plan, topping up to keep my number active. The eSIM I’m using was previously on a SIM-only contract for several years. Since making the switch, iMessage and FaceTime won’t activate. I ...

Jake1111 by • Explorer
  • 368 Views
  • 4 replies
  • 4 Helpful

Resolved! Problem adding apple watch

Signed up on the 29th and been trying to add my Apple Watch since then and I have been all over the country with various technical advisors and at last update I was told on Friday via text that they were looking into it yet again, any help on how to ...

Robti1873 by • Contributor
  • 714 Views
  • 10 replies
  • 9 Helpful

iMessages

Since yesterday my iMessages have not been working and are going as sms if at all. Internet is really slow  and any streams are buffering. I have unlimited internet on my contract. Is this an issue at ee end?

Stefm74 by • Visitor
  • 215 Views
  • 1 replies
  • 4 Helpful

Resolved! Apple Watch had eSIM removed by EE

Ha an Apple Watch since September 2024, been working fine, turned it off last week while I was away (left the watch at home) now getting errorYour EE account is not eligible to enable mobile service on your Apple Watch. Contact EE at 150 for more inf...

Unlocking Iphone

MorningI have smashed the screen on my iphone but have an old one I can use, however when I turn it on, it is asking for a passcode which I don't have.  I can't reset using itunes as I don't have a laptop which I can download this on.Any ideas how I ...

Shelley8 by • Investigator
  • 248 Views
  • 1 replies
  • 1 Helpful
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