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Discussion about Apple's range of devices including unlocking your device

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Resolved! Interactive Diagnostic Tool?

Hi - I am having a problem with the brightness on my phone so thought I’d try out the EE Interactive Diagnostic Tool on the website and now I think I am going mad - please could somebody have a look and confirm that iPhone 16 doesn’t appear on the de...

Resolved! Import photo ls from iPhone to iPhone

Hi why can’t I transfer my photos from IPhone to iPhone, I backed everything up, but my photos are importing to the new phone, I really need these photos on my new phone, I can’t trade my old phone in, until my pictures on my old phone have imported ...

Resolved! Can’t find my order

I ordered an apple ipad m4 and I received a thanks for your order email but can’t track it and nothing new showing on my app 

Samlewxo by • Explorer
  • 485 Views
  • 3 replies
  • 3 Helpful

Resolved! reset password

Trying to reset password and always get to the point where apple contacts by text but never get a text or phone call to say when account is ready to recover.

Seggie1 by • Explorer
  • 503 Views
  • 4 replies
  • 0 Helpful

Resolved! Iphone 17 Pro Max screen

I’m having an issue with a brand new Iphone 17 pro max. Literally out of the box a few days ago… the screen i can only describe as ‘sticky’ when gliding the finger or thumb more noticeably up down but generally any direction.Has anyone else had this ...

Apple Watch series 11 WiFi

I ordered my Apple Watch series 11 WiFi on September 26th 2025, and still have not received any updates to delivery or even dispatched?? It still says order placed

Resolved! 17 Pro Max Delivery

Ordered said device on Tuesday as it was saying it would be dispatched within 1 working day. It obviously hasn’t been dispatched and the order number does not work for tracking. Does anybody know what the reason for the hold up is?The phone is a 17 P...

Djm81 by • Visitor
  • 951 Views
  • 8 replies
  • 0 Helpful

Resolved! Failed purchase

Hello.. I made a purchase for IPhone 17 pro max but the order wasn’t successful and my money is yet to be refunded.. this is the order details XKO********** [Mod edit - order number removed, please don't share any personal or account details on these...

Uojini22 by • Visitor
  • 451 Views
  • 1 replies
  • 1 Helpful

A

hi, why am I paying for apple premier when I got apple stream free

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