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Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Resolved! New plan

Hi updated my sim plan but have not received a new sim as yet nor can I access iTunes and Apple TV which is part of my new plan since 21st feb

Resolved! Apple Music

Hi Looking at signing up to an EE SIM ONLY deal for both my husband and I . Now this includes Apple Music free. My question is he already pays for Apple Music per month with a great playlist that’s mounted up. If he now gets that free via the EE Sim ...

Phone

Can someone please tell me if I can cancel my contract and give new divice back after a week as had nothing but problems with the handset Thankyou 

Meb197 by • Contributor
  • 317 Views
  • 5 replies
  • 2 Helpful

I got an upgrade but my sim is locked to my old broken phone

Hi all,Recently I went through quite a bit of trouble getting a new upgrade. I had broken my old phone (Iphone 13) and attempted to upgrade, the money was taken out of my account but no upgrade was sent, I then phoned EE and had to get the account ho...

xSamarax by • Investigator
  • 287 Views
  • 1 replies
  • 1 Helpful

Resolved! Watch says no data

When I joined pay monthly, it said I had watch data. However when I try to connect my watch it says I need to buy a plan. Any ideas?

emloch by • Contributor
  • 411 Views
  • 4 replies
  • 5 Helpful

Apple Watch - Unable to add with new Full Works

I have just purchased the Full Works contract which now includes a smart watch plan.Upon trying to setup my Apple Watch via the Watch app it displays error code 007 which means no additional lines are available on my account.Phoned 150 and they could...

Spiers1 by • Contributor
  • 2320 Views
  • 22 replies
  • 9 Helpful

iPhone 16 pro max faulty

Hii so where do I start , so ordered an iPhone 16 pro max begging February .  I was really happy and excited for it to arrive , when it did arrive the phone was faulty .i called up the women said to me what I would have to do is send the phone back t...

Resolved! New phone transfer

Hi, I recently won a new IPhone and watch on a competition, can I just transfer the sim and data from my current iPhone to the one I’ve won and get rid of the old phone? Obviously the contract will keep rolling on the new phone but not sure of the le...

Jamie289 by • Visitor
  • 290 Views
  • 1 replies
  • 2 Helpful

Resolved! Order

Hello I didn’t receive order confirmation 

Fortes by • Visitor
  • 257 Views
  • 2 replies
  • 5 Helpful

Resolved! Your Smart Watch has had a problem downloading the eSIM

I received my new Apple Watch 9 series today, all set up fine but won’t allow me to add my data plan, I bought the cellular model on purpose so I could leave my phone at home and still receive texts and calls. Now I am getting this message repeatedly...

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