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Where is my order

EDG143
Visitor

‎02-10-2026 11:17 PM

I placed my order since 19th of Sept. Of iphone 18 pro max. I haven't heard any thing about delivery up to now. It's over 2 weeks already , and near to monthly payment time but I haven't got the order still. 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎03-10-2026 05:12 AM - edited ‎03-10-2026 05:14 AM

@EDG143  EE can’t just push you to the front of the queue when there is a backlog of orders for other customers, EE don’t control how many devices they get from the manufacturer and obviously certain models are more popular so you’ll have a longer waiting period as the backlog will be bigger. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
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