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Discussion about Apple's range of devices including unlocking your device

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Resolved! Payment

I paid for my phone but you canceled my order but payment didn't come back 

How are you supposed to activate sim on unactivated phone?

Traded in my iphone 14 for iphone 16 in store. Got given a new sim card as i had a esim in my 14?Got home switched on new 16 went through the steps to get to the sign into icloud.....but i cant get 2fa code - locked out for 24 hours. Now its been 24 ...

Mobile number

I recently joined EE and carried my old number over. At first it didn’t have my old number so I contacted EE and they changed it over but my IMessage is still showing the number they gave me not the number I carried over, How do I resolve this?

Faulty grade A iPhone 16 pro max purchased from EE

Hi I bought a like-new iPhone grade a 16 pro max iPhone just under 2 weeks ago and over the last 3 days it has been restarting randomly. It started off just doing it while it was off but now does it while I’m using it. I took it to Apple and they con...

Leila35 by • Visitor
  • 451 Views
  • 2 replies
  • 3 Helpful

Resolved! Apple Watch Mobile Service setup headache

So, I've got an iPhone 16 Pro with an EE contract, and an Apple Watch Ultra 2 that I'm trying to set up cellular with.Both devices have the latest software and when trying to set up via My Watch, buying the eSim for the watch etc through EE, but I ke...

Jimbob37 by • Investigator
  • 607 Views
  • 5 replies
  • 1 Helpful

Apple Watch

Hi. I have a Full Works iPhone sim. Does this include data for an Apple Watch. If so how would I set that up please 

Ken2601 by • Visitor
  • 294 Views
  • 1 replies
  • 1 Helpful

iPhone 13 isn’t connecting to ee network.

iPhone 13 isn’t connecting to ee network. It started when I went abroad and now I’m back on the uk it’s still isn’t connecting to the network. do I can’t receive or make calls or texts unless I’m o. Wifi.  I am using a SIM card in my phone. I have Ch...

Resolved! Replacement Iphone

I have been sent out a replacement iPhone 14 pro max as mine was broken. It wont switch on its been on charge for hours I've also tried doing the reboot that was mentioned on here but nothing is working.

Not letting me sign in

I have had Apple Music for a while now. But it's has now signed me out saying I need to sign up again? When I do it says I cannot use my phone number? I have Apple Music as free add on. I've contacted Apple but they are saying i would need to sign in...

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Youngie79 by • Investigator
  • 546 Views
  • 6 replies
  • 4 Helpful
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