Forum Posts

Resolved! Apple Watch set up

Hi allFirstly, merry Christmas to you all!I’ve just bought a sim only plan (Unlimited Full Works for iPhone) and I’m trying to enable mobile data on my Apple Watch.  I get the attached error.Anyone overcome this or offer a fix?Many thanks Paul 

IMG_2412.jpeg
psfeder by Explorer
  • 426 Views
  • 4 replies
  • 4 Helpful

Internet

I want unlimited internet for my SIM card, but the ee app doesn't allow this.

Zaniar by Visitor
  • 191 Views
  • 1 replies
  • 1 Helpful

Resolved! Facetime & iMessage activation paused

Hi,I am aboard and switched my EE SIM card to my older iPhone. FaceTime and iMessage activated with no problem.But I needed to switch my EE SIM card to my main iPhone and placed it back to older one (silly action I know).And my FaceTime and iMessage ...

Panda5432 by Valued Contributor
  • 419 Views
  • 6 replies
  • 0 Helpful

iMessages

I’m baffled. My iPhone sends iMessages to many other iPhones, via data and WiFi connection but there is one phone it won’t send to as anything other than SMS. It’s an iPhone, it’s 3 years old, it’s on a sky mobile package. Why is this?

DaveK18 by Explorer
  • 244 Views
  • 4 replies
  • 2 Helpful

"Device isn't eSim compatible" despite being compatible

I'm trying to set up eSim via the EE app on an iPhone 13 Pro, however it simply says "Your device isn't eSIM compatible" and offers me to do something else. I have the latest iOS, no pending carrier updates, reset my network settings and restarted th...

nitlix by Investigator
  • 507 Views
  • 9 replies
  • 3 Helpful

I bought an iPhone and received a nerf gun

I bought an iPhone 16 in store from the EE shop. 3 days later I received a toy nerf gun from DPD, I took it into the store and explained what had happened, they keep directing me to customer service, customer service keeps directing me to the store, ...

Resolved! Iphone 12 promax call issues

My IPhone 12 failed under warranty i asked EE to replace the phone, but they insisted in taking it to Apple, which i did and Apple replaced the logic board.Originally, i had an e sim, but this has been removed when repaired. I checked on EE website t...

Bale56 by Explorer
  • 346 Views
  • 3 replies
  • 3 Helpful