Apple Devices

Resolved! I can't find my order, I know how to see when I get a phone call?

Resolved! Regarding deduction of Money

My Name is Dalvirsinh I would like to inform you that I have purchased 2 iPhone 17 Pro mobiles from EE,And how much is the monthly fee for these two phones and for which features do you deduct money? Please explain to me in detail by mail.

Resolved! Apple Music via EE promotion not working

Is anyone else having this issue? I have a contract with EE for my iPhone 16 and as an added "inclusive extra" they gave me the option to get Apple Music for free however whenever I try redeem it through the promotional link they send, it goes onto A...

Resolved! EE will not repair my new 2.5 months into contract iphone has stopped charging

Quick info, ive been an EE customer for years! and have 3 mobiles with them, broadband and TV. In late July i upgraded an end of contract phone to a Iphone 16 as good as new deal phone which has been great up till 2 weeks ago when it just stopped cha...

Resolved! Stolen phone

I bought a phone from Apple about a year ago and my gf at the time was using it. We have since broke up and she has took the phone with her and is refusing to pay for it. How do I blacklist the phone so she can't use my phone without my permission. S...

Resolved! Hidden secret wifi

How do I hide wifi and new number from my girlfriend  

Resolved! Apple Watch 11 Delivery Update

Hi, ordered an Apple Watch 11, but order updates have been going to the watch number instead of my main EE number. DPD delivery came to deliver but wouldn’t deliver because didn't have the PIN. On checking they have the wrong number on the order. Ple...

Resolved! My phone is broken.

My phone is broken and won't turn on.

Resolved! Apple Cellular

So I've brought a Apple Watch from the Apple store with Cellular. And I don't know what plan I need to buy or what to do.I Already have a plan with EE but I'm pay £10 per month so maybe its not the right plan/Category.  

Resolved! Apple watch cellular connection issue

Hi All! I've got a new plan with cellular data for my apple watch. When I try to connect watch with EE it showing me 'you don't appear to be the account holder for this account or you haven't got your phone number registered in My EE' how to fix that...