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Discussion about Apple's range of devices including unlocking your device

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Resolved! Can't transfer e-sim number from old device

Hi, I can't transfer my number from my old iphone to my new device as the screen does not work on the old one. Tried linking but I need to authorise it on the old phone which I can't do. Any ideas please?Cheers 

Resolved! No Network - New iPhone

Just got a new iPhone 17 - transferred the contents of my old iPhone over, no problem. Took the SIM card out and placed it in the new phone - SIM card has been recognised but it's not able to find the network so I can't receive calls or texts.Also un...

Resolved! iPhone 17 Pro Max

Hello.i placed an order for the iPhone 17 pro max in the blue earlier today and I have now received an SMS to say it has been cancelled. Does anyone know why this could be?thanks 

Resolved! Apple watch

Hi, I’m looking to upgrade my Apple Watch bot I get free Apple Watch data with my current phone plan and don’t want to be paying twice.. Any advice?

emloch by • Contributor
  • 283 Views
  • 1 replies
  • 0 Helpful

Resolved! AirPods Pro 3 order delayed

Hi, I ordered the AirPods Pro 3 on the 1st of October to be added to my pay monthly bill which had an expected dispatch time of 7 days, checked the status again this morning and all it says now is “Sorry, your order is delayed. We’ll email you once i...

PixieR by • Visitor
  • 485 Views
  • 1 replies
  • 1 Helpful

AirPods

I ordered some AirPods a week ago on ee finance and it just says order placed and it’s been like that for a week what do I do 

Lew1s1 by • Visitor
  • 235 Views
  • 1 replies
  • 1 Helpful

Resolved! Apple watch

Hi, I ordered the Apple Watch on 23 Aug, and still yet to receive it, tracking is still saying dispatched and to come back and check another day 

Twacie by • Investigator
  • 497 Views
  • 6 replies
  • 1 Helpful

My order

I ordered an iPad Saturday 4th but still haven’t received it

Tedted19 by • Visitor
  • 227 Views
  • 2 replies
  • 1 Helpful

Resolved! Need advice for Lost iphone

my boyfriend lost his phone. 16 promax. The phone was insured. When asked EE insurance team how to claim it, they cancelled my insurance and said that it's fraud. I don't know what to do now. Nobody gives me any advice just saying i have to wait. Is ...

Nomin0 by • Explorer
  • 369 Views
  • 4 replies
  • 5 Helpful
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