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Delivery date - Apple Watch series 12

DanDoody
Investigator
Investigator

Hi, I placed an order on 26th September for an Apple Watch series 12 I’ve had no information on delivery date or anything, wondered how long it would take to come? 

1 SOLUTION

Accepted Solutions
Ritu_D
EE Community Support Team

Thanks for confirming the colour you have ordered @DanDoody 

I have taken a look at the stock table and you the Apple watch series 12, bronze colour should be despatched within 1 day. 

I would recommend you Contacting our customer service team they can take a look at your order for you. 

Thanks 

Ritu 

View solution in original post

8 REPLIES 8
Ali_A
EE Community Support Team

Hi @DanDoody 

You can track all orders our Track Your Order page.
 
Once your order’s been shipped, you’ll receive an email with a link to track your order in the EE app. You can track your order via the EE app at any time.

Find out more at EE Tech orders | Help | EE

Ali

DanDoody
Investigator
Investigator

Hi 

 

it’s keep saying there was a problem when I try to get tracking information on link you proved 

Just keeps saying order placed 

Chris_S
EE Community Support Team

Hi @DanDoody,

I can imagine you're excited to get your hands on your new watch.

If you let me know what colour version you went for, I can check our stock list to give you an estimated wait time.

Chris S

Hi 

it’s is the dark bronze colour series 12 GPS 

 

thanks Dan 

Ritu_D
EE Community Support Team

Thanks for confirming the colour you have ordered @DanDoody 

I have taken a look at the stock table and you the Apple watch series 12, bronze colour should be despatched within 1 day. 

I would recommend you Contacting our customer service team they can take a look at your order for you. 

Thanks 

Ritu 

Hi this hasn’t been resolved, you said it was gonna be dispatched 16th it’s now the 19th still not been dispatched any news as to when it’s gonna be dispatched 

 

thanks Dan 

Debbie_G
EE Community Support Team

Thanks for coming back and letting us know, @DanDoody.

I understand you're keen to know what's happening with your order.

We're unable to access individual orders here on the community, so we can't check the progress of your order or what's causing the delay.

I'd recommend getting in touch with our customer support team so they can take a closer look and provide an update on your order.

Debbie