Data Gifting

andra000
Explorer

Hello. I'm trying to gift data to the other phone number on my account but I can't find the option anywhere. The last time I wanted to gift data I had to call and speak on the chat with an agent but now it's too late and can't get in contact with anyone. Why is it not coming up on my app or website when I log in?

4 REPLIES 4
Shaz116
Visitor

Hi silly question probably but is the other number in your name? 

Hey. No. The other number is under my father's name.

XRaySpeX
EE Community Star
EE Community Star

You can't gift data between nos. under diff a/c's. They have to be both in the same person's name under the 1 MyEE family a/c, not PAYG nor a No-Frills contract. See How to gift mobile data to someone .

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No sorry just double checked. Both numbers are under the same account. But the option is not coming up anywhere.