Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hello,I have purchased an unlimited data pass for my daughter's phone on my account which is active until October 2nd, yet she has run out of data. We have done this as she has moved into a new flat with no wifi set up as yet so this was a temporary ...
Hi. I have been trying to gift data for 4 days now and everyday it says- it’s not available come back later???
Hi there, I wish u will have a stressful day same as mine. Well I been trying to gift half of my data to my other number as I were suppose to do it every month. I been trying this for the last 3 days. It’s always come back with a message “sorry we r ...
When using RT app in a EE or BT network, images are not loading. However, when connected to Virgin WIFI or Starlink the app works correctly loading all images.What's the problem here?Thanks
Can you help? I am in Seychelles trying to buy a data add on. There is one “unlimited data (30 day)” but when I go to buy it it says “starts immediately, expires today”… I’m so confused. It’s £40 for unlimited data but says lasts 0 days but in bracke...
When given the option to gift data, there are no options and no drop down bar.
How can I transfer data to another line from my same business account?thanks
How do I get rid of roaming?
I'm trying to gift data from one of my contracts to another but the process appears broken. When I select the from and to account boxes, both pop up a cheery little message saying"We will have it fixed soonSorry, we can't show this device's data righ...
Since the update on the EE app I can't do the data gifting through our account. We are on the same one, and the problem has only started since the app updated..
