Slow browsing, loading images videos on social media

[Mahmadhc]

Hello, i bought new sim and i am keep facing this strange issue like i am getting good speed but when it comes to browsing website even like wikipedia, and loading images and videos on social apps it is like speed is only about 1mb i got new sim ported 

[Mahmadhc]

I am facing exactly same issue

[Christopher_G]

Hi @Mahmadhc 

Welcome to the community.

Which type of plan are you on? Is it a pay monthly contract or pay as you go? 

Could you check your postcode on our network status checker to see if there are any maintenance works in your area please?

Thanks

Chris

[Mahmadhc]

All rounder unlimited monthly 

[Peter_W]

Thanks for confirming that for us @Mahmadhc.

Did you get a chance to check the Network Status Checker that @Christopher_G mentioned here?

Also when you mention getting good speeds, how is it you're testing this, and have you noticed any variation depending on the area you're in?
Peter

[bristolian]

Are images & videos slow to load on sites other than social media ones?

[Mahmadhc]

I am using speedtest website as well as other sites too, and no there is no variation i have noticed or observed it's always anywhere i go sometimes it gets good but sometimes like it's dead slow, there is no maintenance going on

[Mahmadhc]

yes also same on other platforms/webistes

[Ali_A]

@Mahmadhc 

Are you able to test your SIM card in a different handset at all? 

Ali 

[Mahmadhc]

Yes i did, one thing is that when i use cloudflare dns as a vpn or dns the issue somehow sorts a little bit but in normal mod it is always does like keep loading images or very slow videos also etc.