Slow browsing, loading images videos on social media

[Mahmadhc]

Hello, i bought new sim and i am keep facing this strange issue like i am getting good speed but when it comes to browsing website even like wikipedia, and loading images and videos on social apps it is like speed is only about 1mb i got new sim ported 

[Chris_B]

@Mahmadhc  On what device?  

[Mahmadhc]

i am using s25 ultra and i also tried poco x5 pro, but it is doing same thing on both devices

[Ali_A · Accepted solution]

Hi @Mahmadhc 

Thanks for checking in different handsets. 

I'd recommend getting in touch with Customer Service on 150 where he technical team will be able to investigate why your data speed appear to be restricted and get this back to full speed for you. 

Ali