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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 213934 Views
  • 50 replies
  • 24 Helpful

Resolved! Mobile data

Can I please have mobile data please 

Robyn46 by • Explorer
  • 150 Views
  • 2 replies
  • 0 Helpful

Resolved! data across family sims

I have 4 phones on family sim only package, however 3 phone have 40gb 1 has only 20gb of data, why is this and how do I change?

conpau1 by • Visitor
  • 151 Views
  • 1 replies
  • 1 Helpful

Resolved! no data

My partner and our son are on holiday and both seem to have run out of data even though we all have unlimited data.  Can someone explain why this is.

Resolved! EE Mobile Data being Throttled?

I have 2 sim only lines, 1st is in my Mobile phone and the 2nd is in a SIM Router as I don't have Broadband at my property. Both lines are Essentials SIM Unlimited. I have been using this set up for the last 19 months and its been working great, regu...

Trigs1 by • Investigator
  • 624 Views
  • 10 replies
  • 6 Helpful

Resolved! EE’s 600GB FUP on "Unlimited" Plans is an Absolute Joke

"It's nearly 2027, yet we're still dealing with this archaic 600GB Fair Use Policy slapped onto plans explicitly marketed as 'unlimited.'Let's be completely realistic for a second: a single modern AAA game download or digital library update can easil...

My lingusa.com website blockage

Hello EE Community,EE is blocking this language-learning website, https://lingusa.com, and its subdomains are also inaccessible on the EE network but work correctly on other networks.When visiting the website through EE, users are redirected to EE’s ...

Ogban by • Visitor
  • 309 Views
  • 9 replies
  • 3 Helpful

Resolved! Mobile data

Hi, I received a message today from ee stating that my usage is higher that usual and I might not be able to make calls or texts, following this my wifi, calls and texts wont work. I've tried to phone out of hours and its said that I need to make a p...

Dodemcg by • Visitor
  • 158 Views
  • 1 replies
  • 2 Helpful

Incorrect blocking of Lloyds Pharmacy

I am the Managing Director of the LloydsPharmacy and Pharmacy2U Online Doctor services.Approximately 2 weeks ago we launched a new website for our Lloyds service, which can be found at: https://onlinedoctor.lloydspharmacy.com/ We have discovered that...

andy2111 by • Visitor
  • 177 Views
  • 2 replies
  • 1 Helpful

Travel eSIM

I have a 14 day travel eSIM with unlimited data.However I am now unable to use this and my phone is telling me I've used up my 2GB allowance and I can't contact EE anywhere since the chatbot just says it can't help and ends the conversation and I can...

lachlanw by • Explorer
  • 521 Views
  • 6 replies
  • 2 Helpful

Resolved! Rollover after 1st month of contract ?

Hi today is the 1st day of second month on my sim only 50gb contract. I was expecting the remainder of last month to be added to my available data but it hasnt. Did I imagine that it would roll over? TIA Tony

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