Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
This problem came with the telephone, last Summer!I have tried everything that I can think of, I have added EE Wi-Fi,I have added the EE App, but nothing seems to help.This is a problem as my South American wife like to use, WhatsApp,to speak with he...
HiSince November 25 my data gifting has not been working on the app and web site. Neither workI have called 150 multiple times and all they can do is gift the data from their end. The web just says: "We'll have it fixed soon. Sorry, we can't show thi...
Hi,I am trying to give data to my daughter.How I can do it? [Mod edit: add title]
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I've seen a few posts about this, generally archived. I have an account with >100gb each month, with my wife on it and my daughter. Each month I have to manually go and gift 33gb to them. I usually forget and they run out and I'm usually in a meeting...
My mobile data keeps failing to work, or is at a really slow speed.
Help! I can't get access to any pub websites with my mobile phone data. Does anyone know why and how I can change this?
I have a data esim ....on the providers account it says i used half of the 5gb. Which i believe is correct but on my andriod phone it tells me i used 7.6gb and rising i have not been able to get internet access for 24 hrs but my data usage keeps risi...
HiI ran out of data last month so thought I'd get an add on for that month only. I'm looking at my bill and I've been charged this month for the add on aswell. How do I cancel this add on, I've tried on app, desktop and sent STOP UNLIMTED ADD-ON to 1...
Every time I receive gifted data it disappears even though I haven't used that amount of data. Seems a big con to me
