Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! Data Gifting

Hello. I'm trying to gift data to the other phone number on my account but I can't find the option anywhere. The last time I wanted to gift data I had to call and speak on the chat with an agent but now it's too late and can't get in contact with any...

Resolved! HELP

My Data has suddenly stopped working. My phone can still make calls. I'm a business customer and their customer service lines are closed. Is there any live chat functions?

Resolved! data on my sim has toped working

Hi data on my sim has stoped working my number is ************* [Mod edit: Removed phone number. Please refrain from sharing personal information in public posts.]

Resolved! Mobile data

Hi I can’t use my mobile data to play lottery

Resolved! Upgraded my plan

I have upgraded my phone and plan, it said i have unlimited data for watch, but dont have any network to my watch just connected by Bluetooth, any ideads

Resolved! Upgraded sim and data add on

I’ve just purchased a 20GB data repeat add on as we have just moved house and have no WiFi for a while. I then realised I was overdue an upgrade and it was far cheaper to upgrade to unlimited than pay the £30 add on. how do I cancel the add on? Or wi...

Resolved! Text offering me double data

Hi I’ve had a text from 1122 offering me double data for free as I’m a bt and ee customer. This would be very helpful - but is the text message legitimate? Or is it a scam? Thanks

Resolved! BT & EE Double Data Question

So I have just received a double data offer on my 1 year sim only contract for being with both BT and EE. What I need clarification on is whether this offer is just a one off thing (IE: My data will be doubled for this month and then back to normal n...

Resolved! Technical

Does anyone know how to get rid of this please so I can access it again thank you. The website https://www.betfred.com/ could not be loaded due to an SSL certificate or encryption cipher mismatch (net::ERR_SSL_VERSION_OR_CIPHER_MISMATCH).

Resolved! Full Works Unlimited Sim Only

Find it very misleading to state "no charge Eu Roaming" and then find there's a 50gb FUP?Annoyingly, very nearly fell for this at £29 pcm, which is very good value. But, not as inferred in the advertising banner.