Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I’ve switched from BT to EE and increased my allowance from 30GB to 100GB per month. When I was with BT, I was a student with no job, out and about a lot, and I would typically use 25–30GB by the end of the month. That allowance was more than enough....
I am not able to use even 5GB because there is no signal where I live and so I use WiFi calling and WiFi data. My contract is coming to an end and I am being forced to choose a contract with more data.This is a 30% increase.I am not happy - I do not ...
Hello. I am at my wit’s end here… For the past week and a half my data signal has been showing 1 bar, maximum 2 every single day. I have unlimited 4G data and have never had an issue with this before unless I go out to the countryside. I have been in...
Hi. Bought this EE data card for my motorhome for on the go internet to be used in the router in the van. 120GB for £50 (12 months max) I have used this previously and could view the usage on my account. EE have now changed the website and doesnt mat...
I'm not sure if I am the only person having this issue currently. It's been many months/ nearly a year since I have tried to gift data like I would normally do before. Previously there were no issues at all and it was very simple to do on the app, bu...
I've noticed in the last two weeks that I can't access certain apps like ChatGPT and Snapchat because it's flagging up that the server is using the wrong SSL certificate. It works perfectly via WiFi and if I use a VPN on cellular, it works fine also...
Hello EEMy mobile data isn't working, All day
I try to turn on my personal hotspot but it says i should “contact ee to active on this account” and i dont know what to do. My mobile data works abroad but hasnt worked in the uk for some time, any tips?
