Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
EE does not just make it difficult to get help. They are clearly deliberately confusing and obstructive. They deliberately mislead by directing to sources that do not deliver the promised information. When trying to talk to a human being i was told i...
HiI've tried to reach out to EE customer services, which directs me to their website, which directs me to here, so apologies if this question as already been asked and answered. I wanted to know an average of my data usage over the last 12 months. Th...
I have been trying to call EE all day but just get tossed around the website. How do I get to talk to someone please.
How do change my data plan , it’s run out but my mobile still has 1 year left I took the phone over 36 months but my data plan was only 24 I don’t want to keep paying for the data plan as there is cheaper plans available
I have discovered why my Shared Data SIM has stopped working. Although I have been paying every month since May 2025, it could never work again because the EE systems withdrew support. Since EE have broken the contract I would like a refund od everyt...
Dear all, I’m spending a few days in Scotland and bought an unlimited 14 day eSIM to be online. The performance is usually really really poor, which could be due to network coverage issues but I think it isn’t as I’ve made a few observations. Last ni...
Why is the extra data so expensive as compared to last year.....whilst your competition has reduced there's....and could some one please tell me what Zone 1 and 2and 3 means when buying data?Thank you
I have data usage but won’t let me use it
Hi, I am a BT & EE customer and have always had the double data option for the 4 mobile no's I have on my EE account. I have just re-contracted the mobiles and have noted that I only now have the double data available on two of the four numbers. why...
