Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 186280 Views
  • 50 replies
  • 24 Helpful

data allowance changed

My unlimited data allowance has been changed to 100GB since last bill 16.08. also speed dropped up to 2Mbps ???

MarcinT by Investigator
  • 168 Views
  • 1 replies
  • 0 Helpful

Resolved! Shouldn’t I be able to use data when also on a call?

I’m pretty sure that I could previously be on a call and also access data services at the same time, but for the last couple of weeks I’ve been unable to, and now I’m wondering if its all in my head that I previously could lol.  It’s frustrating as I...

Mrsjessop by Investigator
  • 500 Views
  • 7 replies
  • 5 Helpful

Resolved! Data Gifting

I want to gift data on my i pad 

GST1 by Visitor
  • 290 Views
  • 1 replies
  • 3 Helpful

Unsupported Protocol

Hi all,Just moved to EE from BT Mobile. I use one site a lot, which the Camra site (Camra.org.uk and whatpub.com) to score my real ales and check out nearby pubs. All of a sudden, when fine under BT, it is blocked with EE due to this unsupported prot...

Archivist by Explorer
  • 1010 Views
  • 17 replies
  • 11 Helpful

Resolved! Camra app

Does anyone else have problems using the CAMRA app on 4G or 5G signals? mine works fine when I'm at home on wifi.

Resolved! Checking data usage

I have an unlimited data plan... But I want to know howuch data I use... There's a chance I can lower my contract to a limited data plan when it's time... But I can't see my usage. I can enable it on the phone but that's just a snapshot. I want to se...

papabrown by Investigator
  • 325 Views
  • 3 replies
  • 4 Helpful

Resolved! Declining Signal Strength Lake District

Postcode LA22.  Data download speed early morning is 50 mps.  Over the course of the day it declines until it is 250kps early evening and unusable.  Seems to be a repeating issue. Can anyone help?  

SteveT11 by Investigator
  • 438 Views
  • 10 replies
  • 4 Helpful