Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 213121 Views
  • 50 replies
  • 24 Helpful

Resolved! Data mobile

All three of our EE SIM cards have been suspended. None of them have mobile signal or mobile data, and they all show "Could not activate mobile data network." Could you please check our account and tell us why all of our services have been suspended?

Resolved! Data Gifting

Hello. I'm trying to gift data to the other phone number on my account but I can't find the option anywhere. The last time I wanted to gift data I had to call and speak on the chat with an agent but now it's too late and can't get in contact with any...

andra000 by • Investigator
  • 1561 Views
  • 9 replies
  • 1 Helpful

Resolved! Hello

My data is not working 

Rich105 by • Explorer
  • 190 Views
  • 2 replies
  • 0 Helpful

Resolved! Bill

Is there any way I can purchase more data even though I can’t pay my bill yet 

No hotspot

Does anyone know why my hotspot isn’t working thanks

Resolved! Phone

I want to.add data 

Aparko12 by • Visitor
  • 169 Views
  • 1 replies
  • 0 Helpful