Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 204218 Views
  • 50 replies
  • 24 Helpful

Resolved! Removal of restrictions on website

Since joining EE I have been unable to access my betting website.  How can this restriction be removed.  I have turned off parental controls. 

Resolved! How do I contact ee for help with my account???

I have tried and tried and I just cannot work it out. There is no email to send to, the online chat feature seems to have been removed. If I call 150 it sends me a text with a link to an error page (I've tried like 10 times and it's just the same. Is...

majora31 by • Investigator
  • 19044 Views
  • 9 replies
  • 2 Helpful

Resolved! Mobile Data Is Not Available During This Call

Recently I've started receiving an error stating "Mobile Data Is Not Available During This Call".However ever since upgrading my tariff to an All-rounder tariff back in October I've found that my signal and data speeds seem to have decreased and gott...

Patty37 by • Contributor
  • 440 Views
  • 3 replies
  • 0 Helpful

Resolved! Restriced internet Speed

My wife's contract with EE has expired and she is now looking at changing it.  She has options at reduced prices including with EEShe has noticed that a contract includes reduced Internet speed which is something other providers do not, or don't say ...

Bomberboy by • Investigator
  • 602 Views
  • 4 replies
  • 1 Helpful

Personal hotspot unable to turn on

Hi there, for some reason, i am unable to use my personal hotspot, it seems to look dimmer and try to slide the toggle switch to on position, but nothing happens.been a customer for approx 5-6 years and my contract is the all rounder, never had any i...

Resolved! Mobile phone data does not work

I cannot use my data. My Internet only works when I’m connected to Wi-Fi which is super inconvenient. Trying to get through to a human on 150 and have been on hold for 1hr so far. 

Most solutions
More
Top Helpful authors
More