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Data not working

Jim19610
Visitor

Is there issue with ee Internet on phone devices 

 

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @Jim19610,

Welcome to the community,

Is it just in one area or are you having problems everywhere? Need more information.

Have you tried rebooting your device?

It could be either your phone or your SIM card that may be causing problems, have you taken out your SIM card and carefully cleaned it and the SIM card slot?

If you can, try doing a sim swap with someone else to see if the problem resolves itself.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.