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Is there an issue with the EE Internet Network?

Transistorhero
Contributor
Contributor

‎20-09-2026 10:47 PM

I haven't been able to access Internet for 12 Hours. I nearly missed a train and when I rang 150 I was told that I could check the train times now I'm on WIFI, which I'm not sure is the point when I pay for unlimited Internet.

Is there an outage or is this something to do with my own account?

0 Helpful
2 REPLIES 2
Sammatho609
Visitor

‎21-09-2026 12:04 AM

Same here but now it's been 20 hours without internet

 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎21-09-2026 04:40 AM

On what EE service/device? Please clearly explain your issue & circumstances in greater detail & we'll do our best to help you with it.  

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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