Please remove the adult content restriction from my number.

Rexhina · ‎29-01-2026

Northerner · ‎29-01-2026

Read here: https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off

There are other blocks implemented by the UK Government under the Online Safety Act as well.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Rexhina · ‎29-01-2026

Please remove the adult content restriction from my number.

Northerner · ‎29-01-2026

Hi @Rexhina

Read here: https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off

There are other blocks implemented by the UK Government under the Online Safety Act as well.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎29-01-2026

@Rexhina : Are you on contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .
On PAYG: On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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