Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 208010 Views
  • 50 replies
  • 24 Helpful

Hotspot not working with ps portal

My WiFi and friends hotspots (02 and giffgaff) work fine with the portal and we all have iPhones. On another forum somebody suggested downloading an ee APN IPV4 from GitHub which I did. It now lets me connect my hotspot but I now get an error when tr...

XydocX by Investigator
  • 18061 Views
  • 29 replies
  • 4 Helpful

Resolved! Mobile phone internet speed buffering /slow????

Hi I’m getting really annoyed with my phone signal internet buffering does anyone know what’s going on?im in the same place my signal has always been good night on every where but recently it’s happening all the time . im on unlimited date full speed...

Antos by Visitor
  • 329 Views
  • 1 replies
  • 4 Helpful

Resolved! website blocked parental control

Hi,I’m looking for help with a network-level issue.My business website https://mothernaturewellness.co.uk is currently being blocked on EE when parental controls are enabled.This is NOT a device or account issue — it appears to be a classification pr...

Twoboo by Visitor
  • 508 Views
  • 1 replies
  • 2 Helpful

Resolved! Accessing apps and sites on 5G on mobile

When I’m on 5G and trying to access my apps and webpages, certain ones won’t open, I.e gambling, or lottery apps. I assume this is linked to some kind of internet security/safe search setting but I’m not sure how to change it? Does anyone know the st...

Resolved! Content lock

I can’t not log onto my gambling sites using mobile data, please can you take this off. 

Aox0201 by Visitor
  • 391 Views
  • 1 replies
  • 2 Helpful

Mobile data not working.

  My mobile data isn’t working, and I have tried everything, and I mean EVERYTHING!! I’ve reset my phone, I’ve taken my sim card out, I’ve manually selected another provider and changed it back to EE and still nothing!! For a company that claims to b...

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Resolved! Data

Need to add data to my daughters sim, yet the system is down 路

Fordnats by Visitor
  • 299 Views
  • 1 replies
  • 1 Helpful