Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 183024 Views
  • 50 replies
  • 24 Helpful

Resolved! FUP > purchase additional data?

I have two phone contracts with EE and have just moved house. Virgin Media have consistently been delaying my BB installation so I've been using my phone data to be able to work (I have to work from home) - obviously with Teams meetings etc I've easi...

bruja by Established Contributor
  • 272 Views
  • 4 replies
  • 2 Helpful

Resolved! Data usage

Hi,  I have unlimited data at the moment, but trying to find out what I use on average a month without having to call again. Trying to see if I can lower my allowance to make my contract cheaper when I upgrade.  

Parental Controls - Unintended Blocked Website

Hi EE,I'm writing to flag what I believe is an unintended website block caused by parental controls.The site in question is: https://app.chickenru.shIt's a location-based team scavenger hunt game used for corporate team-building and other events, and...

Resolved! how much data have i used

I would like to monitor how much data I am using each month. Can somebody let me know how to access that information?

Mick144 by Visitor
  • 195 Views
  • 2 replies
  • 2 Helpful

No storage left

I have bought mobile data at 8.99 a month but it’s telling me I have no storage left. I have everything set up for using my iCloud but it’s not using it. Most of my storage is system data 

Resolved! Pairing Galaxy Watch 6 LTE on non-Samsung mobile

I have a Galaxy Watch 6 LTE that I'd like to be able to use cellular with my Xiaomi Poco F7 Ultra.I put my SIM in an old Samsung phone in order to get an esim and this worked independently of the phone. I then put the SIM back into my current phone, ...

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KKinder by Investigator
  • 420 Views
  • 9 replies
  • 0 Helpful

Data

On the 28th I was ment to pay for my data but they didn’t take the money out of my account dose that mean I get a late payment or something I’ve never don’t it through my back only on gift card I’ve don’t it and I don’t know what’s going on