Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I have data usage but won’t let me use it
Hi, I am a BT & EE customer and have always had the double data option for the 4 mobile no's I have on my EE account. I have just re-contracted the mobiles and have noted that I only now have the double data available on two of the four numbers. why...
All three of our EE SIM cards have been suspended. None of them have mobile signal or mobile data, and they all show "Could not activate mobile data network." Could you please check our account and tell us why all of our services have been suspended?
Hello. I'm trying to gift data to the other phone number on my account but I can't find the option anywhere. The last time I wanted to gift data I had to call and speak on the chat with an agent but now it's too late and can't get in contact with any...
My data is not working
Is there any way I can purchase more data even though I can’t pay my bill yet
Does anyone know why my hotspot isn’t working thanks
