EE’s 600GB FUP on "Unlimited" Plans is an Absolute Joke

[Doubleagent2022]

"It's nearly 2027, yet we're still dealing with this archaic 600GB Fair Use Policy slapped onto plans explicitly marketed as 'unlimited.'

Let's be completely realistic for a second: a single modern AAA game download or digital library update can easily swallow over 100GB. Throw in 4K streaming, multi-gigabyte routine patches, and normal everyday household use, and hitting 600GB isn't 'commercial abuse' or 'non-personal use'—it's just basic modern life.

Hiding behind the small print of T&Cs to defend a restrictive numerical cap doesn't change the fact that labeling a plan 'unlimited' while policing heavy data is completely misleading and out of touch. Other providers have moved on to truly unthrottled data, and it's well past time EE scrapped this dark-ages restriction instead of treating basic digital tasks like a crime."

[Chris_B]

@Doubleagent2022  have you been hit by the fair usage policy and been throttled for going over it consistently.  When it was 1000Gb only a few users actually went over 600Gb and hit the 1000Gb FUP at that time.   

[Doubleagent2022]

It has nothing to do with being 'hit' or trying to dodge policies, and everything to do with calling out misleading marketing.

Labeling a plan 'unlimited' in bold letters while secretly hiding a hard 600GB ceiling behind a Fair Use Policy is a contradiction in terms. When a modern household streams in 4K, downloads routine multi-gigabyte patches, and handles game downloads that easily clear 100GB a pop, hitting those numbers is completely normal personal use.

Calling anything over 600GB 'non-personal use' or threatening traffic throttling doesn't make it right—it just proves the policy is completely out of touch with modern digital demands."

The policy is a joke, 5GEE and 4GEE router plans are a rip off as-well.

Three Vodafone, 02 are crap in my area.

[Chris_B]

@Doubleagent2022  I’ll take that as a no then,  

[Doubleagent2022]

It’s a 'no' to ever accepting that a 600GB cap on a plan sold as 'unlimited' makes any sense. Trying to dodge the core issue with a cheeky one-liner doesn't change the fact that the policy is completely outdated for modern household and personal data use. Keep dodging the actual point if you want, but calling a capped plan 'unlimited' remains misleading no matter how many times you try to defend it."

your just a bootlicker. 

[Doubleagent2022]

@XRaySpeX 

Appreciate the vote of confidence, XRaySpeX! Even if calling out the 600GB ceiling makes for some spicy forum debates, it's good to know others agree that 'unlimited' shouldn't come with fine print."

[XRaySpeX]

"Infinity" has many (infinite) interpretations but none of them are finite. 😉

[Doubleagent2022]

A 600GB limit is about as infinite as a bank overdraft. Call it what it is instead of hiding behind dictionary definitions."🤣

[Schockwave · Accepted solution]

@Doubleagent2022 , if you want to make a complaint, here is the right place to make it:

https://ee.co.uk/help/contact-ee/complaint

[Doubleagent2022]

Tried that 3 years ago and got absolute nowhere with the ombudsman. Passing the buck to a complaints link doesn't change the fact that a 600GB cap on an 'unlimited' plan is a joke."